Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Aug 18, 2017

supervisor with keys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience. Lots of hours available. Flexible schedules. If you are ready to work hard you can succeed at toys r us. You also get first access to sales and markdown products

Cons

They expect you to work miracles with no people and in no time. Which I enjoy hard work and generally enjoyed the challenges they threw at me but at the end of the day I was getting paid less than a cashier at ALDI to manage an entire store so I decided it was time to move on

1.0
Jul 19, 2017

Jobseekers should avoid; current employees should leave ASAP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people at manager and below level have remained; feel good brand; very good work/life balance

Cons

1. Company is deteriorating and just reading all the signals, will be in bankruptcy sooner rather than later 2. Periodic rounds of layoffs in 2017 did the following: lowered morale, signalled to anyone remaining that you're expendable, increased the workload of those who remained, turned directors/VPs into ridiculous Lumbergesque bureaucrats whose survival depends upon their ability to squeeze as much out of the rank and file. 3. Even your colleagues who you trust and like -- particularly the competent and logical ones -- are all working on their resumes and interviewing, hoping to get out while they can. This has lately created an atmosphere of distrust and misery.

1.0
Apr 12, 2017

Unnecessary stress and chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like a paycheck over job satisfaction

Cons

It is beyond poorly managed, it is dysfunctional chaos

Viewing 22 - 24 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.