Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,631 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Feb 22, 2017

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Toys R Us can be a great place to make a career. Stores have managers that are capable and genuinely care about their teams. Most of the year the expectations of job are reasonable and obtainable.

Cons

Upper management are not in tune with what is happening at the store level. Company debt has hindered the ability for the company to innovate and labor constraints significantly hinder sales and store conditions.There is no commitment to Work Life Balance for store management from October to February.

2.0
Jan 6, 2017

Regional support

Recommend
CEO approval
Business Outlook

Pros

Impact customers lives and share in their family experiences Paid time of Highly compensated at management level Get to see the hottest toys and juvenile products before they hit the market You are encouraged to play

Cons

Excessive workload with limited resources No family time - superiors text you 24/7 over delivery of selling metrics Store are burdened with too many priorities, teams not treated with respect Everyone is made to feel that they are just a number no matter what your contributions to the entire corporation are your job can be cut at any given time

3.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun staff to work with, it's a toy store so of course there will always be fun! You can get incentives for getting results as a cashier. Decent rates on health benefits as a full time employee

Cons

Very strenuous and time consuming during the holidays esp as a key holder or manager. Required to know and perform all roles in the store. Pay is not very good either

Viewing 25 - 27 of 5,631 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.