Transcom WorldWide Tech Support Representative reviews

3.1

31% would recommend to a friend

(23 total reviews)
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Brian Johnson

16% approve of CEO

22% positive business outlook

Tech Support Representative employees have rated Transcom WorldWide with 3.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Transcom WorldWide is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

23 reviews
1.0
Sep 3, 2019

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

Work from home, selective scheduling

Cons

Hours are horrible... when you're first hired they will stress you out with all the metrics and things needed to be met. Almost 6 months into my role the entire iOS department hours were decreased for the next 6 months. I was honored to become a mentor for keeping up with everything and was eventually fired. They care nothing about you. Stay away

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Transcom WorldWide Response
6y
Thank you for sharing your feedback which helps us identify opportunities to improve. We support a variety of different clients with varying hours of operation. Therefore, we regularly hire for a variety of different schedules and also offer periodic shift bids throughout the year. Many of our employees appreciate that the shift bid rankings are based on attendance and performance which allows us to reward hard work employees with the ability to have more schedule selection options during shift bids. We regret to hear how you felt with your experience and always encourage any employee (or former employee) to reach out to our HR department if you have any concerns.
3.0
Aug 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Overtime is always offered

Cons

the management can suck and be really lazy at times

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Transcom WorldWide Response
4y
Thank you for your honest feedback. We take employee feedback seriously and consider it when making any updates or changes in company policy.
Viewing 22 - 23 of 23 Reviews

Glassdoor has 2,408 Transcom WorldWide reviews submitted anonymously by Transcom WorldWide employees. Read employee reviews and ratings on Glassdoor to decide if Transcom WorldWide is right for you.