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      Travelers

      Engaged Employer

      Travelers reviews

      4.2

      84% would recommend to a friend

      (6,764 total reviews)
      avatar

      Alan D. Schnitzer

      90% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      4.1

      Career opportunities

      3.9

      Senior management

      Travelers has an employee rating of 4.2 out of 5 stars, based on 6,764 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      May 17, 2022

      Used to be outstanding, can’t wait to leave

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security, diversity and inclusion efforts

      Cons

      The company used to have great camaraderie and genuinely felt like even the highest level management cared. Then the pandemic hit and it went straight down the tubes. Claiming “pixie dust” as a reason to go back into a stuffy office where I’m sharing space with god knows who is not going to fly in this job market. And for a company who claims to be eliminating their carbon footprint-seems mighty wasteful to suddenly force 30,000 employees back on the road. I once thought I’d make a career here and now I’m actively seeking employment elsewhere.

      3.0
      May 11, 2022

      Yes to job security, no to condescending Boomers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great training. -Lots of support on claims. -Huge company = lots of places to go/grow. -Conservative financial practice which leads to job security during recessions. -Pension.

      Cons

      -They do not care about this generation of employees who have decided not to ignore their families and commute hours a day for absolutely no reason (no reason was ever given to us). -Despite amazing performance and results company-wide, we still had to come back into the office on a hybrid schedule to do exactly what we were doing at home. -Wages/raises suck in comparison to other companies and don’t even keep up with inflation. Sometimes you get no raise at all, not even a COLA adjustment. Pay is not even close to competitive in the Bay Area. -Forget about getting any flexibility if you are a working parent of young children. They do not care. -Caseloads are way too high, they are always saying help is coming but the turnover is so high that if there is any help, it’s always temporary until someone leaves or goes out on leave or switches roles. -Politically on the right, lots of Trump supporters in the older employees. Diversity is a joke.

      2.0
      Feb 9, 2019

      Probably the heaviest workload in industry

      Premium auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training, benefits, company vehicle, laptop, phone and internet covered. Good bonus structure. One of the higher paying companies for this position.

      Cons

      Heavy heavy workload. Unreasonable workload for industry standard. Odd employees do not perform well due to heavy workload yet the issue is always the employee.

      Viewing 31 - 33 of 6,764 Reviews
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      Glassdoor has 7,523 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.