Travelers reviews

4.2

84% would recommend to a friend

(6,764 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,764 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Oct 15, 2017

Talent Acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Recruiters. Very passionate about what they do. Lots of talent within. Love the Company..... TA department???? It was once loved.

Cons

*not what you know, it's who you know. * They hire their own from the outside, pay them a lot of money, and sure they will get huge bonuses. *They inform staff about "SOME" opportunities, but don't encourage you to apply *They don't tell you about "SOME" opportunities and promote those that they know. you eventually find out via email announcement *Interesting fact, most recent internal promotions.... well... they've only been with the company for about a year. All former Chubb employees. it's looking like a mini merger between Chubb TA & Travelers TA. bonuses are awful.. well depends how buddy buddy you are with some Morale... to the floor.. never seen anything like it

2.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

You will find some amazing people to work with and the environment/company is stable.

Cons

This is a hard review to write because I have really enjoyed my time here and, after working multiple other places in my 15 years had planned to retire here however, after 3 years, I am currently in the middle of 3 interviews to leave. Travelers and Alan have completely miss-handled return to office. They refuse to listen to, not just hear, their employees. They are sending gas lighting emails going "look how happy everyone is to be back" when you, in reality, wouldn't be able to find a dozen people who want to be forced in 3 days a week. The inflexible model has sent us 10 steps back in our DE&I policies, especially in equity for women and households with 2 working parents as well as sustainability. Raises this year didn't take into account inflation or RTO with parking payments and gas. And I hear horror story after horror story of managers guilting employees who want to take advantage of the meager hybrid offering. I have been so disheartened watching this company that I thought shared my values take such an old fashioned, inflexible approach that negatively impacts so many. Especially when we all have worked our tails off the past 2 years and have had excellent results. I hope they can turn it around however at this point, when people tell you who they are, you should probably listen.

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Travelers Response
4y
Thank you for sharing your perspective. Your feedback is important to us and we will pass your comments along to management.
5.0
Dec 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Travelers provides great opportunities for their employees for career advancement; the leadership programs being a star of that. However, outside of dedicated programs, most organizations promote from within and work deeply with their employees to understand the wants and needs of their career and help them achieve their goals. Largely, Travelers listens to it's employees and caters to their needs by providing great benefits both in and out of the office.

Cons

Technologically, Travelers is working to update a lot of systems and infrastructure. This is not hindering in most roles and is a small con compared to the long list of pros. In this regard, Travelers is investing heavily in systems and infrastructure updating, and largely doing this with hiring more talent and partnering with other tech companies to achieve our goals.

Viewing 7 - 9 of 6,764 Reviews

Glassdoor has 7,523 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.