Travelers reviews

4.2

84% would recommend to a friend

(6,764 total reviews)
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Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,764 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing network of UX professionals that has grown over the last few years Good work life-balance. At the end of the day I can close my computer and not worry about work. Stability and job security through even the most difficult times

Cons

"Pixie dust" ?.. being forced back into the office after the most successful eight quarters for the company not only financially but also with productivity and delivery of work Leans heavily on "great benefits" such as pension where as bonus and raises rarely meet or exceed inflation - even with promotions. Only way to get a decent salary bump is to leave the company or switch teams or departments Has great culture and values at face value but when it comes down to truly investing in employees it falls short

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Travelers Response
4y
It’s important to us that our employees feel they can maintain work-life balance and we are happy to hear that’s been your experience at Travelers. Thank you for sharing your feedback; we will share your review with management.
4.0
Feb 6, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Great options for health insurance. 2. Decent amount of PTO. 3. Growth opportunities. 4. Taking Covid-19 pandemic seriously and keeping employees safe.

Cons

1. Heavy workload — feel like you’re drowning most days. 2. Wants all employees to go back to the office eventually, allowing wfh 2 days a week. Need to be more flexible as we’ve all adjusted and gotten used to working from home the last couple years. Follow other larger companies and be more flexible. 3. Want an open work space when we go back to office. This seems a lot more unsafe then having assigned desks. Lots of germs will be shared and it will be harder to track Covid cases and who may have been exposed. 4. Management seems to be out of touch, especially higher up leaders. Especially adapting to new work styles such as WFH or doing 2 days in office, 3 days at home. It would help everyone out financially, mentally, and decease the risk of being exposed to Covid and other illnesses.

2.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and PTO Good benefits Manageable workload

Cons

The return to the office mandate is all over the place. Claim handlers will continue to do exactly what they were doing before COVID which is 3 days working from home and 2 in office per week. They’ve made no adjustments and are allowing no flexibility to this except in the case of “extreme hardship”. Any new employees hired into claim will only be allowed to work 2 days a week from home going forward, despite the rest of their department being allowed 3 days. The rest of the company outside of claim is also doing only 2 days a week from home. It’s shocking that we’ve been successfully working from home for a year and a half by the time we return in September and it feels like the work from home rules have gotten even more strict. Really disappointed in the company’s approach. They also continue to harp on how they think everyone wants to return to the office. I’ve not spoken to a single coworker eager to return in any capacity.

Viewing 10 - 12 of 6,764 Reviews

Glassdoor has 7,523 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.