TriNet reviews

3.4

47% would recommend to a friend

(1,356 total reviews)
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Mike Simonds

56% approve of CEO

40% positive business outlook

TriNet has an employee rating of 3.4 out of 5 stars, based on 1,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TriNet employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Oct 7, 2021

Used to be great, went downhill quick

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Health benefits and employee stock plan are decent -Flexible hours, willing to let you work remote if you aren't on the phones

Cons

- Pay is not competitive. - Management is horrendous. After the "CX 2.0" initiative, departments were restructured and some got lackluster management who seemed more focused on how many direct reports they got instead of caring about your department. - Culture is horrible. They promote a positive culture, but day-to-day that positive culture is constantly violated and nothing is done about it. Why promote a positive work environment if you are going to stand by and let it degenerate? - Stress. Everything is so stressful. There is never a chance to take a breath, and TriNet seems... happy about that? The company has been in a constant state of flux for a year now. Processes and requirements change every day. Change management is horrible. - Communication is lacking between all departments. - It's an HR company. Remember, HR is out to protect themselves, not you. That applies to the employees as well.

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TriNet Response
4y
Thank you for taking time to leave feedback. We are glad you enjoyed the provided and optional benefits, as well as the opportunity to appreciate work/life balance with flexible accommodations. We would like to speak with you directly regarding your experiences with organizational initiatives and ask that you contact us at feedback@trinet.com.
1.0
May 26, 2021

Stay Away!

Recommend
CEO approval
Business Outlook

Pros

Benefits are good enough but could be better.

Cons

Leadership is incompetent. Colleagues are overworked and set up for failure. It’s a call center environment ( if they can’t admit it) Lack of team meetings and team building opportunities. No career opportunities unless you know who you need to know. Great culture on paper but not supported by facts. High turnover. Mandatory overtime. Colleagues are overworked and unable to even be nice with each other. Every minute of your day is scheduled. Unrealistic expectations. No sense of purpose at all. Customers are leaving daily and they are very difficult to manage on the phone due to the multiple issues.

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TriNet Response
5y
We have received your feedback and want you to know we take your feedback very seriously. We will share these thoughts with appropriate internal teams for their consideration. In the meantime, we would like to learn more about your experience and gather any insights into how we can improve. Please email us at feedback@TriNet.com.
1.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The company offers good benefits.

Cons

The company boasts and presents itself to be a great employer. It is far from truth, the best leaders are departed or departing. The organization does not value leadership qualities, it places value on people who do not bring a great culture, trust or a good work ethic. I have witnessed too many people departing for unfair, not well documented and nothing attributed to their performance. The CEO cares about his people, his middle managers do not carry the same values.

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TriNet Response
5y
Thank you for your feedback and we are happy to hear you are appreciating your benefits package. We would welcome the opportunity to speak with you further about your concerns. As an active TriNet colleague, you are welcome to connect directly with your HRBP, or you can reach out to feedback@trinet.com.
Viewing 34 - 36 of 1,356 Reviews

Glassdoor has 1,429 TriNet reviews submitted anonymously by TriNet employees. Read employee reviews and ratings on Glassdoor to decide if TriNet is right for you.