TriNet reviews

1. Constant executive changes and reforming new, and way over-cumbersome and micromanaging administrative CRM work. 2. New complicated and inequitable compensation plan. Nobody understands it and there have been massive issues. Also those who have lower salaries because they were working for life of client residuals did not get their salaries raised to match their peers when the comp plans unified and residuals were removed. A LOT of unhappy reps. 3. Activity KPIs more important than the number sold. 4. IMPLEMENTATION TEAMS. They act like people picked up the phone and begged to be 6 figure clients. They must be kept collared and on a short leash while navigating an extremely cumbersome proposal through onboarding process. Get them to your CSA ASAP or face losing months of work before they ever come aboard. I have seen colleagues whole years go up in smoke.

The job itself is a grind- no one stays in the role for long. You are measured on first meetings with prospects and totally revenue against an annual goal- but the leads that the sales people get are garbage- wrong industry, already clients, a few that have requested to be on our do not call list but no ever makes that simple update in our system... the worst though is the TURNOVER IS INSANE- not just for sales people- everyone. You interact with people in offices in FL, ATL GA, Denver, New York in many departments (sales, ops, tech, risk etc) and across the board you will rarely find someone who's stayed more that 4-5 yrs at most. The few who are vets seem to stay because they are below average ability for their job positions, but as the experienced members in any group , they can coast by picking up sales from departing people. And ironically for a company that helps businesses stay in compliance with employment law, TriNet does so many things that should be no brainers as things not to do!! For example - new employees have weeks of training where everyone is flown to TX and then FL. Attendance is taken daily and you're written up for not returning quickly enough from a restroom break- but they don't allow for a lunch or break period for a 9-10 hr day (they bring in fast food ...). If these silly things were addressed and the company made employee retention a goal, it would be a great firm. But right now it's a mess.