Is TruStage a good company to work for?

TruStage has an overall rating of 2.9 out of 5, based on over 890 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 42% of employees would recommend working at TruStage to a friend and 24% have a positive outlook for the business. The best reviews about TruStage have been left by employees working as Intern , Director and Financial Advisor .

Does TruStage pay their employees well?

According to anonymously submitted Glassdoor reviews, TruStage employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at TruStage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TruStage?

42% of TruStage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TruStage 3.7 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at TruStage?

Financial Advisor (29) , Intern (18) , Manager (18) , Senior Manager (16) , Business Analyst (15) , Analyst (14) , Director (14) , Software Developer (11) , Marketing (9) , Consultant (8) , Sales (8) , Vice President (7) , Business Systems Analyst (6) , Customer Service Representative (6) , Project Manager (6)

What are the pros of working at TruStage according to real employee reviews?

"remote options are available and there are good benefits" ((in 83 reviews)); "Pay and bonuses were good." ((in 53 reviews)); "Good work life balance in general" ((in 50 reviews)); "Great coworkers with brilliant minds." ((in 27 reviews)); "Great benefits and time off" ((in 14 reviews))

What are the cons of working at TruStage according to real employee reviews?

"Bad managers exist" ((in 27 reviews)); "layoffs are affecting moral" ((in 16 reviews)); "Not much to say, other than I was expecting to get hired after graduating, but the company is changing under the new CEO, so not many new jobs are available and I am still just an intern after being there over a year and being graduated." ((in 16 reviews)); "Leadership is full of yes people." ((in 13 reviews)); "Upper management is disconnected from the people who actually do the job." ((in 12 reviews))

What are employees saying about TruStage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TruStage layoffs and their outlook for job security at TruStage in 2026.

TruStage reviews

2.9

42% would recommend to a friend

(755 total reviews)

Terrance Williams

38% approve of CEO

24% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Diversity & inclusion

2.8

Culture & values

2.6

Career opportunities

2.4

Senior management

TruStage has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

755 reviews

4.0

Dec 19, 2025

Walking the walk

Manager

Recommend

CEO approval

Business Outlook

Pros

Diverse leadership. Good pay and benefits.

Cons

Typical large corporation struggles with hierarchy and limiting work to get more done.

1.0

Dec 18, 2025

Sinking Ship

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, but unlimited PTO can be misleading.

Cons

Constant reorgs and layoffs made planning and morale difficult. Leadership often came across as “do as I say, not as I do,” where messaging and stated values didn’t match decisions or day-to-day behavior, which made it hard to trust communication. Leadership communication felt unclear, and decisions often required too many approvals, slowing execution. Compensation and growth opportunities felt below market. Management quality varied, and accountability felt inconsistent.

3.0

Dec 10, 2025

Wonderful place to work, until it wasn't

Communications manager

Recommend

CEO approval

Business Outlook

Pros

CUNA Mutual Group was a top employer in Madison for decades. Sure, it had it's challenges and inefficiencies, but it's leaders & employees truly cared. They made a difference in the lives of their members & in the community at large. It was a place you were proud to work for. Bob Trunzo may not have been the best businessman around but he sure made us all feel good about the work we were doing. He did the right thing for us during the pandemic (even giving us a full week off at labor day), ensuring that our health and safety was tops. He will always be remembered fondly.

Cons

In 2023, CMG evolved to TruStage. The new brand was to encapsulate all the many disparate brands that CMG had offered over the years, which made sense. A new CEO - Terrance Williams - was appointed. Everyone was optimistic. In the 2 years since his hiring, leadership has been replaced entirely, with no regard for historical knowledge. The culture has gone downhill - with layoffs and restructuring frequent occurrences. When asked recently if I would recommend this as a place to work, I had to be honest and say "not right now. Wait a few years, until the next CEO is hired."

Viewing 22 - 24 of 755 Reviews

Jobs at TruStage

AI Product Owner - Hybrid

Senior Partner Consultant (Remote)

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IT Manager II - Security Infrastructure

Executive Assistant - Marketing (Hybrid: Madison, WI)

TruStage

TruStage reviews

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Walking the walk

Sinking Ship

Wonderful place to work, until it wasn't

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