Truist reviews

Stressful work environment, never ending short staffing, low income, expensive health insurance! The question is, why even consider working at Truist!

Constantly reorganizing in IT No real vision for Intelligent Automation program Internal IT support worst I've ever seen - tickets get rerouted endlessly, often getting reassigned to the team who opened the INC in the first place. Will have no shows or no answers for CHGs creating avoidable delays. People don't read INCs, so tons of time is wasted being asked about things already documented. Very few people will offer input to other teams or contacts to reach out to without escalation. Constant freeze periods - standing 7am-7pm freeze windows. RTO announced out of the blue in off hours email Thursday night. Managers were not notified or prepped in advance so we're not positioned to answer questions. The first attempt to extinguish the expected fires was very out of touch - essentially we realize people have questions, but we won't address any of it until next week. Second email also used mixed language making the policy seem unclear. Finally a week later they downplayed concerns and had the balls to say hybrid, 3 days in the office.