Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 66 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 25 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Apr 6, 2021

great job, time management is a must

Data assistant

Recommend

CEO approval

Business Outlook

Pros

benefits are great, pay is great, further learning is offered

Cons

remote work can be isolating

Trupanion Response

5y

Thanks for reviewing us! I agree that working from home has been a big change of pace for me as well and hopefully, the office will open as normal in the near future. If you have any insight that you would like to share to help make improvements in the meantime, feel free to email me at Anna.Berentson@Trupanion.com and we can set up a time to chat!

5.0

Mar 21, 2021

Company culture

Sales representative

Recommend

CEO approval

Business Outlook

Pros

laid back, supportive management, communicative CEO/ upper management.

Cons

PTO scheduling is tough because it's a call center.

Trupanion Response

5y

Thanks for reviewing Trupanion! It is great to hear from tenured employees about their experience with us! I'm glad that you also enjoy our supportive and laid-back work environment and leadership. It is important that everyone can take time off and use our great PTO program. I would be happy to bring your insight to our benefits team so that we can create more resources to help other contact center folks best use their PTO. You can email me at anna.berentson@trupanion.com and we can set up some time to chat!

4.0

Mar 13, 2021

Love it

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge

Cons

Base pay may be a little low to attract possible employees

Trupanion Response

5y

Thanks for your review! Our Claims Specialist position is a great step outside of the veterinary clinic that allows you to continue using your veterinary knowledge and continue helping pets from another avenue and I'm glad you agree! In regards to base pay, that is a very important piece of the overall compensation package, along with bonuses, benefits, and stock. I hope you were able to also complete the anonymous employee satisfaction survey to share your insight. The information collected from that survey will be compiled and shared with our leadership to continue to make updates and changes with employee satisfaction in mind. If you did not complete the survey, I would find a way for us to collect your insight. Please feel free to email me at anna.berentson@Trupanion.com and we can go from there!

Viewing 346 - 348 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Operations & Automation Partner

Operations & Automation Partner

Manufacturing Engineer

Manufacturing Engineer

Trupanion

Trupanion reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

great job, time management is a must

Company culture

Love it

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