Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
5.0
Mar 9, 2021

Couldn't recommend Trupanion more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management and training staff are the most emotionally intelligent groups of people that I've worked with.

Cons

It's difficult to get a job here!

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Trupanion Response
5y
Thanks for reviewing Trupanion! It's great to hear from you about your experience so far in your first year with us! In regards to a difficult interview, I would like to get your insight to help improve our processes. Please email me directly at Anna.Berentson@trupanion.com for us to set up a time to chat.
5.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

They really take care of you at Trupanion. Full medical, really generous RSU’s, on site childcare with AMAZING teachers, one whole month of PTO every year., maternity leave, and a sabbatical after 5 years . When the office is fully open we have a ton of pets and a ton of fun!! We have a GREAT team on the sales team . Plus the company is growing like crazy, saving more pets every day. I could not work at a cooler company, seriously.

Cons

We are slowly making the change from a pretty flat organizational structure to a more hierarchical structure, which is natural when companies grow. We have some growing pains with many needed positions being created. Overall communication with most people being remote can be challenging, ( for everyone in Covid times, so not shocking) our IT team has done tremendous work getting us all remote, however I do think more focus needs to be put on our digital transformation as a whole for us to keep on staying relevant.

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Trupanion Response
5y
Thank you for this awesome review! I am glad to hear from someone who is using our daycare benefit! I'm also looking forward to when we can return to the office in the future and we'll be back before we know it! When it comes to communication with a growing company, I hear you. I am happy to update you that we are currently hiring more headcount for the Internal Comms team to help them scale with the company. If you have any further insight you would like to share, please feel free to email recruiting@trupanion.com.
5.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company, great employees, great pay

Cons

Always changing so can be hard to adapt to

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Trupanion Response
5y
Thanks for reviewing Trupanion! I am so glad to see your positive experience so far. We are an ever-growing company, so if you have further insight or ideas to share about adapting to change, I would love to bring that to our People & Cultures team to create more resources. You can email me at anna.berentson@trupanion.com and we can set up a time to chat!
Viewing 349 - 351 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.