Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

1.0

Sep 13, 2022

Salary

Claims

Recommend

CEO approval

Business Outlook

Pros

Bonus ability with advanced productivity

Cons

They do not pay enough at all

3.0

Mar 5, 2022

Hire better managers and employees. Do better!

Claims

Recommend

CEO approval

Business Outlook

Pros

They provide great benefits. It’s amazing to be able to get free COVID tests onsite 24/7.

Cons

They don’t listen to their employees and they hire managers that are inept. The managers are hiring people that are not a right fit for the position. Training has been cut short and the current new hires are passed through and not able to do the job successfully and confidently. That sets them up to feel overwhelmed. The people they hire don’t have critical thinking skills. This weakness puts a strain on the rest of the team. When acknowledged, the feedback is always dismissed. For years!

3.0

Dec 28, 2021

They only offer bonuses, no raises.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a good work life balance and they're very diverse.

Cons

Spouse benefits are very expensive and they do no offer raises which is ridiculous. Only being able to make more money through bonuses is actually very difficult if you have a production based job in this company and puts unnecessary stress on the employees in an already semi stressful work environment.

Viewing 91 - 93 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Customer Retention Specialist (Pacific Time Hours)

Operations & Automation Partner

Veterinary Sales Associate - Anchorage, AK

Anchorage, AK

View job

French Bilingual, Partner Support Coordinator