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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      427 reviews
      3.0
      Jan 6, 2025

      Loved it for a long time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people, pets, and an onsite daycare. The chance to make a difference in people's lives.

      Cons

      The leadership team became a game of thrones and there was a significant trickle down effect on employee morale.

      3.0
      Jun 11, 2024

      Good but not great

      Email marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work with a lot of passionate and driven people. You’re helping save pets! Trupanion insurance really is an incredible product. Certain things could be better (there’s always room to improve with anything) but it’s a great product, designed to improve the lives of pets. Margi is great! Like with the product there are things with her leadership that could be better but she is great at motivating and uniting the team, she also cares deeply about the company’s mission and goals.

      Cons

      There’s a lot of favoritism that negatively impacts the business and bottom line. There is one person in particular, the Chief Product Officer who essentially runs around the company like a toddler throwing tantrums. He did a great thing with creating the original Trupanion product, there’s no doubt on that. But because he was right with that he’s now incapable of acknowledging that any idea he has could be bad. Trupanion pays good people to market the product, but this individual gets to come in and demand any changes he wants. Trupanion has gotten away from letting data drive the marketing strategy. Instead of letting consumers tell you how they want to be marketed through rigorous A/B testing, results are ignored to cater to the marketing strategy of a person who has the social skills of a rock. Seriously, why is someone who struggles to connect to human beings driving the marketing of this product?

      2.0
      Dec 12, 2023

      They changed

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      pto, benefits, free healthcare, free pet insurance

      Cons

      compensation changed, barely can make a living

      avatar
      Trupanion Response
      2y
      Thank you for leaving a review and for your kind words about our benefits package! We encourage you to speak with your leader regarding workload and pay. If you need additional support, please reach out to our People Ops team at People.Operations@Trupanion.com to get connected with our Total Rewards team.
      Viewing 115 - 117 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.