Trupanion reviews

Unhealthy work/life balance is expected if you wish to succeed ling term. Top level management is cis, heteronornative, neurotypical, healthy, wealthy, predominantly male, Christian (with one exception), and doesn't reflect the majority of employees (female or gender queer, poor, chronic health issues, often queer, often young). This mismatch results in fully anticipatable concerns from employees. Management repeatedly struggles to predict or respond appropriately, requests feedback, and 50/50 may openly lash out at the solicited candor. They are partnered with Mars, VCA, Bluepearl, and Banfield. Rather than a living wage base pay for all workers, you can only approach living wage if you are a high-producer. Upper management swears they are working on it, but this company is now more than 20 years old. In the mean time employees have made an in-office food pantry (stocked by other low level emoyees whenever we possibly can) to address coworkers coming to work hungry because of widespread food insecurity. Hopefully remote employees have access to a local food bank.

There is miscommunication between leaders and reps or between departments sometimes. Sudden changes without always thinking of all possible outcomes and having team members deal with the implications of angry customers