TrustedSite reviews

3.8

63% would recommend to a friend

(28 total reviews)

Tim Dowling

68% approve of CEO

64% positive business outlook

TrustedSite has an employee rating of 3.8 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrustedSite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

28 reviews
1.0
Nov 14, 2017

Nightmare.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch. 401k. Fun co-workers.

Cons

Extremely noisy office. It's very difficult to concentrate. Lack of leadership, communication and product vision. Dysfunctional upper management. Disrespectful to employees. Favoritism and nepotism. The worst PTO policy. As a new hire, you really only get 1 week of vacation time. Also, you don't accrue PTO hours. Low quality products and features. Everyone is trying to get out.

avatar
TrustedSite Response
8y
It must be horrible to feel this way at the company you work at. I invite this reviewer to provide more anonymous feedback to me assuming they are still at TrustedSite. My only goal is to make TrustedSite a great company for all of us and our customers. Additionally I would be happy to sit down and listen to their perspective. I will repeat a few things from my other comments to ensure readers have another perspective. Leadership Myself and my co-founder, along with 5 senior managers are in the office everyday working hands on with teams to deliver our service to over several 100K customers. Our company vision, products, and updates on the business are communicated every month with company meetings and everyday with individual updates. Our mission is to help good websites become trusted websites with our services. Favoritism - Nepotism. We do promote and reward performance. Several of our directors who’ve made significant contributions started as individuals and we promoted to run teams. Not sure about nepotism...we don’t have anyone working at TrustedSite who is related to anyone else working at the company. PTO Policy New employees get a total of 4 weeks, two weeks pto and 10 company holidays. We have an “Open” PTO policy where employees can take more paid time off with managers approval based on still accomplishing the results. The amount of vacation guidelines go up based on years with the company. We did have some individuals who abused the “Open” policy and several other employees who were planning to take a total of two paid months of vacation that we didn’t approve. This individual may be one of those folks. Product Quality and Features We have a rapid product development cycle that includes bug fixes and new features. We support over 12 platform partnerships and have over 200K customers using our services. Employee Happiness Not sure this is fair. Of our employees we have had no unforced turnover except for two individuals who changed carriers that fit their skills better. The bulk of our employees have been with the company for several years.
Viewing 28 - 28 of 28 Reviews

Glassdoor has 28 TrustedSite reviews submitted anonymously by TrustedSite employees. Read employee reviews and ratings on Glassdoor to decide if TrustedSite is right for you.