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      Trustone Financial

      Engaged Employer

      Trustone Financial reviews

      3.8

      68% would recommend to a friend

      (97 total reviews)

      Dale Turner

      92% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Trustone Financial has an employee rating of 3.8 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trustone Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      97 reviews
      5.0
      Jul 20, 2017

      Don't listen to the nay sayers

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      I felt appreciated as an employee from the top down, and not only through words but by my supervisors' actions. It was a positive and supportive work environment. Opportunity to move up within the company. Not a meat grinder like big banks... My guess is the nay sayers are unhappy with their current job as well.

      Cons

      Maybe a little higher pay rate Not a branch near my new location (or I would still be an employee)

      avatar
      Trustone Financial Response
      8y
      We are glad you enjoyed your time at TruStone Financial! We work hard to provide a rewarding environment for all employees. Good luck you and thanks for your service to our members.
      5.0
      Jun 24, 2017

      Don't believe the negative reviews.

      Front line
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to be rewarded for working hard this is the place for you. If you want to be a lazy order taker then work somewhere else (I see about a dozen people took that advice). Smart and hardworking management team. Excellent benefits and incentive plan. Member focused. You only do something if it benefits the members. CEO is top notch and professional. Senior management also very approachable. The people on here who are tearing the pace apart obviously had other issues. No one does anything if our members do not benefit. And it is a not for profit organization not a non-profit. There is a difference and a good employee would know the difference. If you want to put your best foot forward then please join our team. If you want to coast by then don't.

      Cons

      You're expected to be professional and work hard. Not a con for everyone but I see people struggle. Dress code is professional as well. Yes the majority of the senior managers came from the same bank. But they have driven TruStone to new levels. Why wouldn't this place that was stagnant six years ago have a complete makeover? Proof is in the success and happiness of the membership. 100,000 members and counting.

      1.0
      Apr 7, 2017

      Demoralizing Environment

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you prefer to be an individual contributor, are motivated by incentives and money, are able to persuade and get into the "good ol' boys" club- this may be a company you can tolerate working for. Admittedly, the wages are comparable to other financials and banks- if you can sell products and services without regard for the well being of your members- you'll stand to make good commission. However, it's every person for themselves. It is a sales culture, if you can't perform it will impact your performance review.

      Cons

      The culture does not encourage support from the branch and back-office functions. The sales culture sets a clear division between departments. The SVP of Marketing is extremely difficult to work with with no regard for other employees feelings or willingness to collaborate and work cohesively with other managers or team members. Additionally, the male dominated Senior Team does not model the type of leadership worthy of following which leads to overall employee dissatisfaction. The company does not invest or encourage employee development resulting in poorly managed departments and managers who are unequipped to effectively lead a team.

      Viewing 79 - 81 of 97 Reviews
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      ReviewsTrustone Financial reviews

      Glassdoor has 100 Trustone Financial reviews submitted anonymously by Trustone Financial employees. Read employee reviews and ratings on Glassdoor to decide if Trustone Financial is right for you.