Pay is not necessarily competitive, could be making a lot more somewhere else with lower case loads.
Matching process is not always accurate- getting matched with clients outside of your indicated match tags which leads to client frustrations and them getting bounced around many times to different therapists.
Their system for performance reviews includes client no shows and whether or not they complete outcome measures on a weekly basis, essentially affecting your raise % based on whether clients show up which is outside of our control.
Limiting the amount of sessions clients can have. Goal is to graduate clients within 6 months. You then have to refer them back to their insurance providers after graduation for continued care which then leads to more confusion/miscommunications as their insurance is referring them to us for therapy services. Many clients want long term weekly therapy, since we don't offer this essentially we're leaving them without services after they graduate. And again, we're pushing them to graduate once they hit this 6 month point.
This company is extremely data based. While there are many benefits to this, it doesn't account for the subjective nature of therapy and working directly with people who are struggling with various issues that are not always resolved within the limited timeline of care expected.
