UPS reviews

3.4

54% would recommend to a friend

(36,836 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Sep 25, 2015

Product

Recommend
CEO approval
Business Outlook

Pros

Great company for someone who wants to coast, prefers to hide behind their desk and avoids risk.

Cons

Very little upward mobility and no pay increases for taking on additional responsibility. Long term stability, but no long term growth.

1.0
Sep 24, 2015

Torture

Recommend
CEO approval
Business Outlook

Pros

The best part of my day was the end of the day. Health insurance, pension, overall compensation package is better than average.

Cons

I worked at UPS on and off for 8 years, as a seasonal pre-load worker, helper than finally hired full time permanent as a driver. After two years driving and being abused daily by management I had enough. Management makes the art of delivering packages harder than it is. I understand there are production numbers they want to hit but treating the employee like garbage is not going to achieve those goals. The best advice I was ever given by senior drivers that I did not take was do just enough to get by, nothing more nothing less. I'll never forget the day I realized management cared more about the package car and the packages than they did the driver. During an on car ride with my direct supervisor who made my life a living hell for no other reason because I was white (he told me so) and because he could. I walked off the job during my lunch hour and never looked back and couldn't have been happier about my decision.

3.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

I've heard now and again that after a few years of package handling, you have a pretty good chance of advancing to package car driver or management, etc. The job provides an awesome workout. Guaranteed to gain muscle mass and burn calories almost instantly. Almost like a substitute for cardio, and weightlifting. Once you learn the basics of your job, you can turn off your brain and just do repetitive work for the whole shift. Setting up your 401k is simple. obtaining seniority will open up advancement. Not sure how benefits work.

Cons

A seemingly NEVER ENDING flow of heavy, and awkward packages coming down a conveyor belt for 3.5 hours straight.(a very short 10 min. break.) The belt has lots of flaws, so packages are CONSTANTLY jamming, falling off onto your feet and ankles. Not that I'm bothered by this, but you will leave with a new bruise every day GUARANTEED! Some workers get away with doing half the labor you do, making you want to stoop to their productivity level, but doing this only prolongs the end of your shift. Honestly, you receive little to no training your first couple weeks. You are literally tossed to the wolves. There are some employees that have been there for decades and will verbally blast you if do the slightest thing wrong (due to lack of training). some will help you but most will scream inaudible words at you like animals as if they were trying to express their seniority. 75% of management at this location expects you to have the knowledge of someone who's been there for some years already which is absurd to expect of a new hire. By far the biggest con is $11.00 an hour. God only knows how they get away with that garbage wage for what seems like legalized slave labor. Everyone will tell you they make up for it with the benefits they offer. Ill probably be using them when I get older.

Viewing 673 - 675 of 36,836 Reviews

Glassdoor has 41,050 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.