USAA reviews

They are sending us back to the office but that’s not the part that upsets me. They aren’t giving employees any notice. I only know bc a friend who is higher up from me told me but I was told I can’t tell my employees. People have sold cars and moved further from the office and being told I can’t tell them so that they can plan is very upsetting. It goes against USAA’s core values of honesty and integrity and it’s a lack of respect to employees who work really hard for not a lot of pay. They also made it clear they won’t be increasing pay despite the economy and sending people back to the office who live an hour or more a way is a huge pay cut. As a manager they also keep increasing our workload, adding unnecessary meetings to our calendar which makes it more and more difficult to complete the already heavy workload.

- The corporate side is a complete mess culturally, especially if you work in Enterprise and have to deal with multiple lines of business. - the Bank culture is completely toxic, and bleeds into any groups that support them. It's a top-down problem where we regularly hear of VPs yelling at their staff, or being given unrealistic deadlines to meet arbitrary goals - IT will be cost cutting for a few years at least. Any person joining as a Contractor should know they can be let go at a moments notice.