USAA reviews

Leadership is actively trying to change the culture and replace it with something much much worse. USAA used to have a very large remote workforce. They are recalling remote employees. Internal mobility is impossible if you are remote and you are disqualified for any posting if you are remote. Executive leadership has short average tenure at company. New CHRO more concerned with appearances and platitudes and hasn’t enacted anything substantially valuable since joining while dismantling great work. Benefits are slowly being swapped out for lesser products/options. At the time this is being posted, many employees are scared they are going to lose their jobs or will have to completely redesign their lives to keep it.

Leadership is woke and pushes liberal political views. They recently were in the headlines for “requiring” employees (including WFH) to submit their covid shot status even though the FAQs said it was optional. This wasn’t a one-time typo, they continued to call it “mandatory” and “required” even after employees asked for clarification. USAA has been going through regulatory woes for the last several years after they grew too fast and became a “big bank”. Recently it seems the culture has been changing into a big bureaucracy. I’ve felt very siloed and it can be frustrating to get things done. I’ve not been impressed with many USAA software engineers’ skills. If you’re looking to grow as an engineer, there are probably better places. Career growth is quite ambiguous and political.