Question 1

Is USAA a good company to work for as a Insurance Customer Service/Sales Representative?

Accepted Answer

Insurance Customer Service/Sales Representative professionals working at USAA have rated their employer with 3.2 out of 5 stars in 382 Glassdoor reviews. This is a lower than average score with the overall rating of USAA employees being 3.3 out of 5 stars. Search open Insurance Customer Service/Sales Representative Jobs at USAA now and start preparing for your job interview by browsing frequently asked Insurance Customer Service/Sales Representative interview questions at USAA.

Question 2

Does USAA pay Insurance Customer Service/Sales Representative employees well?

Accepted Answer

Insurance Customer Service/Sales Representative professionals rate their compensation and benefits at USAA with 4.0 out of 5 stars based on 382 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Insurance Customer Service/Sales Representative salaries at USAA.

Question 3

How happy are Insurance Customer Service/Sales Representative professionals working at USAA?

Accepted Answer

43% of Insurance Customer Service/Sales Representative employees at USAA would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Insurance Customer Service/Sales Representative professionals have also rated USAA with a 3.3 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at USAA?

Accepted Answer

Claims Adjuster (294), Insurance Agent (201), Software Engineer (174), Director (121), Customer Service Representative (109), Auto Claims Adjuster (107), Insurance Professional (100), Member Service Representative (93), Financial Advisor (92), Auto Adjuster III (82), Senior Software Engineer (81), Manager (75), Financial Foundations Specialist (70), Insurance Sales Agent (62), Property Adjuster (58)

Question 5

What are the pros of working at USAA according to real employee reviews?

Accepted Answer

"The benefits are great and my manager really encourages using your own initiative and asking questions." ((in 1696 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 537 reviews)); "It values support of the military and allows for a great work life balance." ((in 323 reviews)); "Annual bonus (but it'd be nice to get that disbursed divided by your pay checks)" ((in 273 reviews)); "Great Pay and Great Benefits" ((in 142 reviews))

Question 6

What are the cons of working at USAA according to real employee reviews?

Accepted Answer

"There was poor management and it made for a hostile environment for some of us." ((in 298 reviews)); "Very good and very bad managers at USAA." ((in 239 reviews)); "Poor leadership that doesn't understand the company mission statement." ((in 173 reviews)); "Upper management could care less about front" ((in 73 reviews)); "Lots of layoffs recently yikes" ((in 63 reviews))

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