USNWC reviews

3.1

44% would recommend to a friend

(249 total reviews)

Jeff Wise

15% approve of CEO

27% positive business outlook

USNWC has an employee rating of 3.1 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USNWC employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

249 reviews
1.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun job, cool job title that you can brag to friends, good opportunity to make friends who like the outdoors

Cons

Management is very unorganized and inconsistent, there is clear favoritism, and zero employee loyalty. After three years of working as an employee, and becoming one of the more experienced raft guides at the facility, I (and many others) was terminated for violating a social media policy which I was not even aware existed. It turns out that the policy was introduced in the middle of the summer 2020 season and most staff were not informed of the new policies put in place, which seems rather inappropriate . Instead of holding a meeting and explaining to me how and what policies were broken and what steps could be handled, many employees were fired over email and given shallow explanations for their terminations. They removed a serious portion of experienced staff, when the center was already facing understaffing issues. From an employee perspective, it seems that there is some ill-willed things going on in higher management and HR and they treat the front line staff as expendables, regardless of how strong or loyal of an employee you have been. If you are looking at working here, I highly suggest expanding your search to other employers.

1.0
Oct 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Consistent schedule, free to use whitewater channel during off-time

Cons

Poor pay, high turnover, and a corporate environment that destroys guest experience

1.0
Oct 12, 2020

Save yourself the trouble and work elsewhere.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PROS: The people you work with are generally great. You get to touch a lot of projects and get experience. This is a good resume builder, although that might be all it is.

Cons

Salaries are terrible. They tend to hire young grads for this reason. Raises are hard to come by unless you've been with them for maybe 3-5 years minimum, there is hardly ever room for growth, personal/professional development is never discussed, they expect you to work 60-80+ hours a week on very low salaries and no overtime or bonuses. They breed a culture of fear (fear of being the first to leave the office, fear to ask for time off, fear of not showing up to every single event, fear to eat outside, fear to take an actual lunch break, fear to disagree, the list goes on.) They tend to move people’s roles around wildly with no notice nor raise to match new & different role. It is generally a toxic work environment. There is a senior director who refers to people as 'cancers' to the organization in open conversations, which is highly concerning from every standpoint. They tend to run this organization in a very 'unique', 'counter-culture' way but truthfully, this modality just assists those in at the top to retain an obscure amount of control without any standardized matrix for typical things honest, transparent companies usually provide for their employees. I caution all to think heavily before accepting a full-time role here. Employees are at the bottom of the list of things they care about. A friend once described this work experience as a cult. I can't say I disagree.

Viewing 4 - 6 of 249 Reviews

Glassdoor has 259 USNWC reviews submitted anonymously by USNWC employees. Read employee reviews and ratings on Glassdoor to decide if USNWC is right for you.