USNWC reviews

3.1

44% would recommend to a friend

(249 total reviews)

Jeff Wise

15% approve of CEO

27% positive business outlook

USNWC has an employee rating of 3.1 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USNWC employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

249 reviews
1.0
Jun 16, 2024

Not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) You get to work alongside some of the best people you will ever meet, where you all have a shared interest for the love of the outdoors. 2.) You get to work outside/ not a desk job! 3.) Free use of the facility! 4.) Not an exceptionally difficult job. 5.) Get mostly all of the time off you request.

Cons

1.) There is no promotion from within, so whatever position you get hired for, you will remain there until you quit. 2.) You are expected to work long shifts, and breaks are frowned upon. If you are doing anything other than working on a 12-hour shift, you are a problem. 3.) Upper management watches you on the cameras all day long, even if they are not onsite. 4.) Upper management is not very kind, and it feels forced when they attempt to be "nice", which would be fine if the pay was not so abysmal. 5.) Salaried folks are told they must work 45 hours. However, they are expected to work 47+ hours even though the company handbook says 40 hours is all that is required. Those who clock in at 45 hours each week are fired. On the flip side, hourly employees cannot go into overtime or they will get in trouble. Therefore, salaried employees are overworked. (Some even working 70+ hour weeks). 6.) People are constantly scared of being fired because employees get fired for no reason without any prior write-ups or conversations. 7.) Everyone seems to hate their job there. It is the culture to talk negatively about the job daily, which is quite disheartening. 8.) You are lucky if you get two days off in a row or work less than 7 days straight. Your life is work, there is no time for a life outside of it. 9.) There is constant turnover. It is a revolving door. 10.) Upper management speak to staff as though we lack intellect and it feels as though they do not trust us to do the job we were hired to do. They also constantly speak negatively about staff when they are not around and even call people disrespectful names, which I found very inappropriate for the workplace. Many days you will leave work feeling useless and dumb. Nevertheless, WWC has the potential to be a truly amazing job and it is a cool place to work. But presently, WWC has a culture problem. The staff are unhappy and upper management would rather keep rehiring people than work on employee retention. But as upper management says, "it's the nature of the business".

2.0
Jan 6, 2021
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work at the ground level. You get to interact with awesome ground level staff and guests! They are what makes this place so amazing. Best job I ever had in this regard. You get a yearly pass and parking pass which is pretty cool. very flexible work schedule. get a workout and tan while working. no day is the same, always have to be on your best game on the water.

Cons

New management. The early 2020 management in the water department all left simultaneously before the new season... I wonder why. Apparently the new policy to be an "active" employee and utilize your season pass you have to work at least 3 shifts a month. If you're inactive (fired) you will not receive notification of this. Management doesn't realize some people have full time jobs and makes this a cumbersome commitment. They would constantly call you during the week to pick up shifts. When you would ask to take your friends on the water, they would make you work a half day before you can take them out. You can literally do every favor they ask, but when you ask them for a favor once, they still take advantage of you. On occasion you would get a call early in the morning to show up sooner, or have your shift cancelled as you're pulling into the facility. a few people were fired for 'social media activity' with no explanation. Unfortunately, NC allows people to be fired without a justifiable cause. Pay is pretty bad and low increment of raises even with large swings of responsibility. Dont come here for a career move. Come here for a fun summer job (maybe not anymore).

2.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Access to the facilities for yourself and discounts for family and friends.

Cons

The only thing that the center truly cares about is how many people can they physically fill the center with, all at the cost and expense of the employees. Hourly pay is not good for the requirements and conditions. Management vs. Leadership. There are some good managers, but very little leadership. Staff members are rarely coached and built up to do a better job, instead they are just fired, and another brought on- clearly a revolving door.

Viewing 7 - 9 of 249 Reviews

Glassdoor has 259 USNWC reviews submitted anonymously by USNWC employees. Read employee reviews and ratings on Glassdoor to decide if USNWC is right for you.