UniFirst Outside Sales Associate reviews

3.5

65% would recommend to a friend

(484 total reviews)
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Steven S. Sintros

72% approve of CEO

64% positive business outlook

Outside Sales Associate employees have rated UniFirst with 3.5 out of 5 stars, based on 484 company reviews on Glassdoor. This indicates that most Outside Sales Associate professionals have a good working experience there. UniFirst is rated in line with the average (within 1 standard deviation) by Outside Sales Associate professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

484 reviews
2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

They are better than the competition in a lot of ways. You get a $50.00 voucher for Thanksgiving groceries every year. Very little micromanagement . You get a lot of free time to improve your skills. If you get a sales manager who cares they will help you be the best . Sometimes they do a great job and customers are very happy. Great group meetings that really fire people up. Branch manager is amazing . Regional sales director is amazing.

Cons

You'll be embarrassed when every other account you sell has an issue on the first day of installation. What they teach you in training sounds amazing, but often what your customers get is comedically bad. Like it was scripted for a movie about a company that is so bad that its funny how unbelievable it is . When you sell an account , you'll sometimes be given an update as to when it will be installed. But most of the time you are left in the dark, and so is your customer. Management emphasizes your numbers over and over but doesn't work to make you better . Management belittles sales reps in front of others. Big emphasis on selling , but when you have a question that you need to move a sale along, they tell you to wait and don't get back to you. Processes change and no one tells you, causing you to have to redo work. You will work have to work at least 12 hours every day if you want to be successful.

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UniFirst Response
4mo
Thank you for taking the time to write a review. We're disappointed to hear about your experience while working at UniFirst. UniFirst takes this feedback seriously. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via the online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com.
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive manager and encouraging team.

Cons

Training is rushed to get you in the field.

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UniFirst Response
5mo
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!
1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Gas card… not much else

Cons

High turnover Toxic workplace Bullying Theft Micro management

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UniFirst Response
6mo
UniFirst is committed to conducting business in a fair and ethical manner, and this includes how we interact with our employees, as well as any person we come in contact with. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.
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Glassdoor has 2,594 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.