Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 188 reviews)); "Good benefits and 401k." ((in 162 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 137 reviews)); "Great people to work with and have lost of analyst role that you can explore internally." ((in 127 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 145 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 97 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews)); "high egos and favoritism is loud at a certain Texas location." ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(651 total reviews)

Steven S. Sintros

69% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

651 reviews

Reviews about "Management"

Return to all reviews

2.0

Jan 5, 2017

Sales Rep

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Outside sales position so you're not in the office every single day. Majority of the co workers and office setting is pretty great. Decent but not amazing pay and a decent commission structure. Great on your resume to move forward with your career.

Cons

You need a great branch and sales manager for a location to succeed. Can't just have one. Current sales manager is a great seller but isnt a great teacher, not organized, has high expectations without really showing you how to reach your goals. At this company you are considered a njmber and your clock starts ticking immediately. No time to build a real database, they expect you to sell right out the gate although it takes time to make a sale. Sometimes you can close a deal on the spot but not often. They preach this is an entry level position but act as if they pay you 6 figures and have those expectations of you.

UniFirst Response

9y

Thank you for your feedback. We strongly believe in helping our Team Partners to grow and it always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Perhaps you can utilize our Open Door Policy and have an open conversation with your Location Management about your concerns.

5.0

Dec 21, 2016

Great Opportunity

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is perfect if you are the type of person who likes to be compensated for your work. Hard work pays off with Unifirst. My Manager is fantastic and makes coming to work an enjoyable experience.

Cons

I honestly have no cons for working with Unifirst. The organization is well put together.

UniFirst Response

9y

Thank you for your feedback! If you like getting paid for your hardwork, Sales is a great role to be in. You definitely get out of it what you put into it. We are also glad to hear that you have the management support you need to be successful!

4.0

Dec 16, 2016

District Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training, great people. Ability to Be your own boss as longs as customers are happy.

Cons

Less truck and more mentor time for advancement. Long hours at times.

Viewing 472 - 474 of 651 Reviews

Jobs at UniFirst

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Office Administrator - UniFirst

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UniFirst

UniFirst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Sales Rep

Great Opportunity

District Service Manager

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