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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,544 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Mar 9, 2026

      This is a great learning opportunity and a chance to grow in a new field of work!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started working for the company over 15 years ago, and I had never worked in this industry before. Since joining, I’ve learned a lot—from working effectively with a team, to managing multiple accounts, handling data entry, and supporting accounts receivable. One of the things I appreciate most is that you can transfer to different locations across the states if needed. If I don’t know something or want to learn a new skill, my management team takes the time to train me. They allow me to learn different areas of the location so that when I’m ready to move up, I already have experience in those departments. I love my location and enjoy working with all my route men and the variety of customers we serve.

      Cons

      I don’t really have any cons. The only improvements I’d suggest are increasing the pay and making the system a little easier to use.

      avatar
      UniFirst Response
      4mo
      We appreciate your time in writing a review and all your hard work. Thank you for sharing your feedback!
      5.0
      Feb 26, 2026

      Great Company

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Training for the new hire period

      Cons

      Market saturated with direct competition

      avatar
      UniFirst Response
      4mo
      We appreciate your time in writing a review and all your hard work. Thank you for sharing your feedback!
      2.0
      Feb 25, 2026

      Comedically embarassing

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are better than the competition in a lot of ways. You get a $50.00 voucher for Thanksgiving groceries every year. Very little micromanagement . You get a lot of free time to improve your skills. If you get a sales manager who cares they will help you be the best . Sometimes they do a great job and customers are very happy. Great group meetings that really fire people up. Branch manager is amazing . Regional sales director is amazing.

      Cons

      You'll be embarrassed when every other account you sell has an issue on the first day of installation. What they teach you in training sounds amazing, but often what your customers get is comedically bad. Like it was scripted for a movie about a company that is so bad that its funny how unbelievable it is . When you sell an account , you'll sometimes be given an update as to when it will be installed. But most of the time you are left in the dark, and so is your customer. Management emphasizes your numbers over and over but doesn't work to make you better . Management belittles sales reps in front of others. Big emphasis on selling , but when you have a question that you need to move a sale along, they tell you to wait and don't get back to you. Processes change and no one tells you, causing you to have to redo work. You will work have to work at least 12 hours every day if you want to be successful.

      avatar
      UniFirst Response
      4mo
      Thank you for taking the time to write a review. We're disappointed to hear about your experience while working at UniFirst. UniFirst takes this feedback seriously. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via the online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com.
      Viewing 49 - 51 of 2,544 Reviews
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      ReviewsUniFirst reviews

      Glassdoor has 2,592 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.