UniFirst reviews

3.6

62% would recommend to a friend

(2,544 total reviews)
avatar

Steven S. Sintros

70% approve of CEO

54% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program for new sales reps

Cons

There was turnover on sales team

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UniFirst Response
5mo
We appreciate your time in writing a review. Thanks for sharing your feedback.
2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is below average but dependable. Benefits are decent. Drivers are more than fairly compensated. If you work here, become a driver.

Cons

Computer systems, CRM and other softwares are ancient and incredibly frustrating. This is perhaps the least efficient company I’ve ever worked for. The commission structure is convoluted and needlessly complicated. You will never be able to figure out how much you’re supposed to get paid and it will always be far less than you expect. I left on very good terms and was even closing multiple sales on my last day. Management assured my I would get those commissions but after 8 months they’ve never been paid.

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UniFirst Response
5mo
Thank you for taking the time to write a review. We regret that your experience with us fell short of your expectations.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Not as strict with how to sell to business as some competitors practices

Cons

This industry as a whole is very flawed and can do more harm than good to small businesses. UniFirst is no exception

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UniFirst Response
5mo
Thank you for submitting a review. Your feedback is appreciated.
Viewing 61 - 63 of 2,544 Reviews

Glassdoor has 2,592 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.