Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,592 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 54% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (466) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 194 reviews)); "Good benefits and 401k." ((in 170 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 139 reviews)); "The people are great and very helpful in terms of training." ((in 124 reviews)); "Great Culture and very supportive" ((in 87 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 95 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(726 total reviews)

Steven S. Sintros

70% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

726 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 19, 2015

Outside Sales Representative

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

I am new employee with the UniFirst Corporation. I began about 4 months ago as a part of the sales team and coming from a history in sales, I can confidently say that UniFirst is a great company to work for. The Pittsburgh location is very team oriented - the management staff does a great job to find the right people for hire who get along with one another - so much so that we have all became friends and spend time together even outside of office hours. Salary, commission and benefits are all great.

Cons

A lot of information to learn and understand before really succeeding but I've seen the results pay off for my team members and will just need to work hard to get there!

UniFirst Response

10y

First off, congratulations on your new career with UniFirst! We are happy to welcome you to the UniFirst Family! We are glad that the Pittsburgh Team is making you feel like you are a part of the team and that you are happy with all of our incentives and benefits! We know that there’s a lot of new information to learn at the start of any new career and we are excited to hear how you are embracing the process! In fact, we often joke that it’s a lot like drinking from a fire hose. You’re right that some of the technical “how to” topics need to be taught at the local level. If you believe that your Location needs to buff up on their in-office training we encourage you to be the voice for improvement! In our quest for continuous improvement, our Management Teams have an Open Door Policy, and should be receptive to hearing feedback and listening to new ideas. We have also put in place a suggestion program that rewards employees if their idea(s) are implemented at their Locations!

5.0

Jun 17, 2015

Great place to build a foundation for your sales career

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

The group in Pittsburgh are among some of the best and is one of the closest groups in the company. The managers provide an environment that promotes growth and development. It is a great place to start your sales career and the location in Pittsburgh keeps an open mind about each individual and allows them to grow in their own way. Hard work allows to make good money.

Cons

Demanding job but with the support group that is in place it allows for sales reps to reach their full potential.

UniFirst Response

11y

Thank you for your review! We are happy to hear how much our Pittsburgh Location is supporting it's Team Partners!

5.0

Jun 17, 2015

Opportunity for Development and Growth

Sales manager

Recommend

CEO approval

Business Outlook

Pros

I have spent the last nine years of my sales career with the UniFirst Corporation and have been fortunate enough to watch our company grow. You can see the growth of our company in terms of revenue and profit as an outsider looking in, but you cannot see the growth and development we have made in our people, our products, and our services that our internal Team Partners have an opportunity to utilize. The training and on-boarding is a high valued asset for anyone seeking a formal sales training program whether they have selling experience or not. In our experience, this training has provided our sales group with the opportunity to further their career with UniFirst or with another organization after they have embraced the program and have spent 3-5 years in the position. Regardless of the direction you are looking to take your selling career, UniFirst will help you get there.

Cons

As a new Sales Representative, you have to understand and commit to the development path that is put in place for you. Your first year is about taking the deep-dive into the position, our industry, and understanding how to succeed. Your second year is focused on increased strategy and sales development, and your third year and beyond is when you will fully understand how to win and will have the ability to do so. When you're starting a new career with us, you have to understand that the first year is the slowest return for your investment. You will put in the most time in your first year with the lowest income you will likely earn during your experience with us. If you can understand your own journey and what the reality of the first year is and also understand that this is the slowest return for your sales leader as they will invest more time, training, and patience into you with your lightest year of sales. Lastly, the company will not only invest in your salary and benefits, but they also provide you with increased attention from the Sales Training department in your first year which makes it the company's highest sales cost ratio they will experience during your time as a Sales Representative. If you are able to understand the journey required and realize that your sales leader and UniFirst is willing to take that journey with you, this "con" can turn into a positive experience and learning opportunity.

UniFirst Response

10y

Thank you for your feedback and your years of service! We value our employees and understand that a strong training program is important to success. We are happy to hear you value our training programs as well. As a company, we continue to grow and we attribute this growth to dedicated employees like you! We completely agree with the development path you outlined for a new Salesperson and we reward their hard work and commitment with our Year 1 Sales Ramp-Up Bonus Program. In addition, we do offer many career opportunities both in the Sales Department and elsewhere within the organization as we are always looking to promote from within.

Viewing 643 - 645 of 726 Reviews

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Outside Sales Representative

Great place to build a foundation for your sales career

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