UniFirst Route Service Representative reviews

3.2

43% would recommend to a friend

(217 total reviews)
avatar

Steven S. Sintros

67% approve of CEO

58% positive business outlook

Route Service Representative employees have rated UniFirst with 3.2 out of 5 stars, based on 217 company reviews on Glassdoor. This indicates that most Route Service Representative professionals have a good working experience there. UniFirst is rated in line with the average (within 1 standard deviation) by Route Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

217 reviews
1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Running your route on your own

Cons

Unpredictable hours. You start at 3:30 and get off whenever you’re done for the day which is different every single day. Impossible to plan your life when you have no idea when you will be off of work. 60 hour weeks with no overtime pay Constant calls from management while you're out on your route or when you’re already home telling you that you need to make extra stops. No paid time off or vacations as it is extremely frowned upon to take a day off even when you’re sick so guys are regularly coming into work while sick. Terrible management that does not care about you and just sees you as a number

avatar
UniFirst Response
4mo
Thank you for taking the time to write a review. UniFirst strives to consistently conduct business in an honest, ethical, and fair manner. We also encourage all employees at all levels to bring any related concerns to the attention of the Human Resources office for further review. UniFirst’s corporate Human Resources Department can be reached by calling (800) 347-7888.
3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

work time, job freedom, weekly pay

Cons

management is not very helpful

avatar
UniFirst Response
5mo
We appreciate your time in writing a review. Thank you for sharing your feedback.
3.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits. The commissions are excellent

Cons

The job can be very heavy at times and quite hard on your body.

avatar
UniFirst Response
5mo
We appreciate your time in writing a review. Thank you for sharing your feedback.
Viewing 4 - 6 of 217 Reviews

Glassdoor has 2,594 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.