Is UniFirst a good company to work for as a Route Service Representative?

Route Service Representative professionals working at UniFirst have rated their employer with 3.2 out of 5 stars in 217 Glassdoor reviews. This is a lower than average score with the overall rating of UniFirst employees being 3.6 out of 5 stars. Search open Route Service Representative Jobs at UniFirst now and start preparing for your job interview by browsing frequently asked Route Service Representative interview questions at UniFirst .

Does UniFirst pay Route Service Representative employees well?

Route Service Representative professionals rate their compensation and benefits at UniFirst with 3.1 out of 5 stars based on 217 anonymously submitted employee reviews. This is 6.2% worse than the company average rating for salary and benefits. Find out more about Route Service Representative salaries at UniFirst.

How happy are Route Service Representative professionals working at UniFirst?

43% of Route Service Representative employees at UniFirst would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Route Service Representative professionals have also rated UniFirst with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"They really work to support you to be successful and provide you with great training and information." ((in 201 reviews)); "Good benefits and 401k." ((in 149 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "Great people to work with and have lost of analyst role that you can explore internally." ((in 123 reviews)); "Great Culture and very supportive" ((in 87 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 94 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews)); "Chaos and poor communication between the sales team, the drivers and the plant." ((in 14 reviews))

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UniFirst

UniFirst Route Service Representative reviews

3.2

43% would recommend to a friend

(217 total reviews)

Steven S. Sintros

67% approve of CEO

58% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

3.0

Culture & values

Route Service Representative employees have rated UniFirst with 3.2 out of 5 stars, based on 217 company reviews on Glassdoor. This indicates that most Route Service Representative professionals have a good working experience there. UniFirst is rated in line with the average (within 1 standard deviation) by Route Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

2.0

Nov 21, 2014

Good Money, but you will pay for it!!!!!

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

UniFirst gives you an open check as a RSR, you can fill in the blanks on how much you want to earn during Power Routes, and Sales leads.

Cons

To many HOURS!!!!!! No home life Mon through Friday, too many National accounts were you work hard and make pennies per stop, while Corp looks at as a whole when it comes to there bottom dollar.

5.0

Sep 21, 2014

Awesome company to work for

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

As a route sales rep its awesome to be able to make your own schedule (as long as you leave by gate time) and take care of your customers the way you want to. Working in Texas with the oilfield and all their FR garments doesn't hurt either. Excellent pay with the commission rate.

Cons

Can be super long hours, there is a lot of paperwork involved.

1.0

Sep 11, 2014

Lies and the tools to fail!

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers within service minus management. Interactions with customers. There is not many pros in this company except that it's a job!

Cons

If I wasn't desperate to provide for my family I wouldn't be here. I have had 6 so called promotions started from unloader/warehouse worker, DSS which is a "supervisor" position where you make less than everyone in the company, to being thrown into to a route with just these words of wisdom "don't crash!" And "good luck". No training what so ever! To then being "promoted" to a "COMMISSION" route which by the way wasn't. Worked about 14 hr days no OT not even a thank you for busting your hump! Then taking the DSS position to now becoming an RSR to a the 2nd highest paid route...well not only have I been lied to again, but now I have been cheated out of money that is owed to me and management is fully aware and there's no sense of urgency to get this squared away. That's not even half the story! Thanx guys! I'm glad to be here getting taking advantage of. Oh did I mention you work ridiculous hours and not compensated for it!

Viewing 205 - 207 of 217 Reviews

Jobs at UniFirst

Route Service Representative - UniFirst

Route Trainee - UniFirst

Route Service Representative - UniFirst

Route Trainee - UniFirst

South Point, OH

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UniFirst Route Service Representative reviews

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Reviews by job title

Good Money, but you will pay for it!!!!!

Awesome company to work for

Lies and the tools to fail!

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