Is UniFirst a good company to work for as a Route Service Representative?

Route Service Representative professionals working at UniFirst have rated their employer with 3.2 out of 5 stars in 217 Glassdoor reviews. This is a lower than average score with the overall rating of UniFirst employees being 3.6 out of 5 stars. Search open Route Service Representative Jobs at UniFirst now and start preparing for your job interview by browsing frequently asked Route Service Representative interview questions at UniFirst .

Does UniFirst pay Route Service Representative employees well?

Route Service Representative professionals rate their compensation and benefits at UniFirst with 3.1 out of 5 stars based on 217 anonymously submitted employee reviews. This is 6.2% worse than the company average rating for salary and benefits. Find out more about Route Service Representative salaries at UniFirst.

How happy are Route Service Representative professionals working at UniFirst?

43% of Route Service Representative employees at UniFirst would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Route Service Representative professionals have also rated UniFirst with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 198 reviews)); "Good benefits and 401k." ((in 161 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 130 reviews)); "The people are great and very helpful in terms of training." ((in 129 reviews)); "Great Culture and very supportive" ((in 84 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 148 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 93 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 45 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

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UniFirst

UniFirst Route Service Representative reviews

3.2

43% would recommend to a friend

(217 total reviews)

Steven S. Sintros

67% approve of CEO

58% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

3.0

Culture & values

Route Service Representative employees have rated UniFirst with 3.2 out of 5 stars, based on 217 company reviews on Glassdoor. This indicates that most Route Service Representative professionals have a good working experience there. UniFirst is rated in line with the average (within 1 standard deviation) by Route Service Representative professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

4.0

Oct 28, 2024

Pay

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

Wasn’t a bad job. Good hrs

Cons

Wake up really early for day

UniFirst Response

Thank you for your continued service and dedication at UniFirst. We appreciate your feedback.

1.0

Oct 19, 2024

Could be better

Route service representative

Recommend

CEO approval

Business Outlook

Pros

Weekends off, some customers are okay.

Cons

Salary is a joke when managers work you to the last second they can get away with. Not family oriented. high egos and favoritism is loud at a certain Texas location. Management do not follow through with promises.

UniFirst Response

UniFirst strives to consistently conduct business in an honest, ethical, and fair manner. We also encourage all employees at all levels to bring any related concerns to the attention of the Human Resources office for further review. UniFirst’s corporate Human Resources Department can be reached by calling (800) 347-7888. Thank you.

5.0

Oct 3, 2024

Big Company

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

supportive management and full benefits

Cons

hard work and difficult customers

UniFirst Response

Thank you for sharing your experience and for taking the time to submit a review.

Viewing 22 - 24 of 217 Reviews

Jobs at UniFirst

Route Trainee - UniFirst

Memphis, TN

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Route Service Representative - UniFirst

Route Coverage Specialist - UniFirst

Atlanta, GA

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Route Service Representative - UniFirst

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UniFirst Route Service Representative reviews

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