Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The 30% discount is nice. Free admission to the MoMA in NYC. Other sales associates are very friendly and levelheaded. 1-hour Break

Cons

If you are looking for a career in retail and/or fashion design, this is the place to work at. If not, then stay away for the love of God. UNIQLO represents Japanese work structures to a T in that one is supposed to put UNIQLO and the UNIQLO brand beyond all else. Though most companies put this forward, they are generally relaxed and allow the staff to become their own family. UNIQLO does not allow that. You are required to take notes whenever management talks to you, stand a certain way, keep your feet a certain way, write down sales figures and memorize popular items and sales on a daily basis. This would make perfect sense for management, but as a college student who was simply looking for part-time work, it was absolutely unnecessary. Unsurprisingly, the turn-over rate is exceedingly high. Little-to-no Work/Life balance. Little-to-no training, yet high expectations for store, procedure, and policy knowledge. And needless to say, you will be working long hours. Unless you plan to work at UNIQLO Full-time, there is no point in working at UNIQLO at all.

2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

You get benefits only if you are working full time. Having good coworkers make it a decent place to work.

Cons

High stress level working here. There are too many visits from upper management in Japan/CEO that require OT and changes to the store at least once a month. And because everyone has a different opinion on standard and what looks good, there are multiple changes last minute throughout the store which is a waste of time, unnecessary, a lot of work and stresses everyone out. They managers don't know how to manage and make you change styling once or twice for each mannequin and later decide the original styling was the best. Before a visit, I had to change all 60+ mannequins within a week or less because the management doesn't want to follow the monthly directive given but chooses what looks good to them. Uniqlo is always short staffed and people call out often so it lands on you for filling those employee spots, running around taking on multiple roles which is almost impossible when there is so much to do. You get an opportunity every 3 months to get promoted, but you have to pass an evaluation from your manager, a written exam, and a group interview with the highest managements in your area. This also makes it impossible because they are very bias and specific of who they want to promote. So it's not based on if you're good and actually deserve it.

2.0
Jan 21, 2017
Recommend
CEO approval
Business Outlook

Pros

-Good starting pay. -Good experience for other jobs, helps build leadership roles. -Working for a currently developing US company looks good on a resume. -Desperate for people so they're sure to hire if you can breathe and fold a shirt fine. -Perfect if you're looking for a job to keep your bank account full for a few months before looking for something better.

Cons

-No upward movement based on merits. It's all based on passing a written test. Even after passing the test, you aren't guaranteed anything. -No pay raises without passing the test even though they say you're entitled to one. -HR Department is absolutely useless. -Higher management sees employees less as people and more as tools. -I've been told by upper management to show no compassion for my employees and do what is best for the store, not for the individual. I've been told to schedule people outside of their availability, hours that they cannot work, and for tasks they do not feel comfortable doing. I've refused and had it reflect poorly on my work performance evaluations for it. Maybe I just picked a bad store. I do love this company and what they do, but I don't feel like any place should be run like this.

Viewing 31 - 33 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.