Pros
Great brand, high quality products, great co-workers and a nice team of people to work with. You learn a lot about retail and how to execute prime customer service. $10.50/hr with 30% discount and 1 hour lunches for full-shifts. Can be somewhat flexible with school and time off if you ask far in advance. If you're dedicated to or interested in beginning a career in retail clothing, this is an excellent start. If not, pursue a job at a different company with more flexibility and less stress.
Cons
Long hours (9 hour full shifts), repetitive work, weekend shifts are required, little to no consistency. Depending on sales, you can be scheduled for 20 hours a week, or 5 hours for part-time associates. Cleaning can be tiring. Be prepared to mop/vacuum the entire sales floor at 7am if you have an opening shift. Work-life balance is non-existent. This company is led by kids in their early 20s who don't have the experience to lead a team properly. Supervisors are a joke. They get paid more to casually walk around with a clipboard and delegate work that they could also be helping associates with. Turnover rates are high. There never seems to be enough staff on hand to get work done. Either that, or there is too much work expected to get done. The only associates that get praised for their hard work are the ones who are there working all the time. Promotions and growth opportunities seem to be reserved for those who have dedicated most/all of their time to working there. The Japanese culture is a gift and a curse. The atmosphere is constantly "smile smile smile, go go go, push push push" from the moment you walk onto the floor. I've been working for over 5 months, and have never been told once, "Great job today", or "You had amazing customer service today". It's always, "That was pretty good", or "Thank you for doing XYZ, but next time let's be a little faster, or quicker, or do more of this or that..." It's never good enough.
