Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
avatar

Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 7, 2015
Recommend
CEO approval
Business Outlook

Pros

You'll meet some awesome people depending where you work Great stepping stone as a first job because you learn a lot Every other retail store will feel easy after you worked here There is a lot of hours, most people I work with are getting 25+ a week, some even 30+ and this is all part time. There is growing opportunities but if you want to move up then good luck on the crazy amount of work they give you.

Cons

Management is horrible, I'm not saying all but their guidelines and goals are to unrealistic to accomplish. They want you to clean, greet customers, hop on cash registers, consistence layout changes, do gobacks, take care of fitting room, and they want you to keep a smile on at all time. While this is divided among your fellow coworkers, have fun explaining to your management team why you couldn't close down your zone within an hour or less when it felt like a hurricane hit the store and your store is low on coverage or being called to help on cash register every couple mins. because there is a long line even though there is clearly only 1 person standing in line. Above all that management is shady as well, because once you learn something new they expect you to keep doing what you learned and if you manage to learn some of their parts then you are going to do them without any extra raise. I have seen some of my coworkers here who gave it their all, do a really good job to get everything done, and even agree to staying overtime but never been promoted yet those who slack around and don't even understand the basics are promoted somehow, which is clearly one of the requirements for moving up. So if you are nice and motivated to want to move up then be careful because they will teach you then take advantage of that and make you do so much extra work that you are clearly not even supposed to do until you are higher up in the ranks. So if they are making you do extra work and doesn't have the intention of moving you up then that's a signal to quit because you probably aren't even considered to move up and their just taking advantage of you. There are so much more cons but if you choose to work here then all I can say is good luck hopefully you have nice coworkers to get along with because that's how I was able to survive a whole year, if it wasn't for them I would have quitted a long time ago.

1.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

30% Discount, Co-workers are "Okay", the Happi Kimono is cute

Cons

Mandatory late hours at least 2 days a week -Must stay to 12:00AM- You are forced to be nice and act kind with everyone even if you are depressed or not in for it (Fail to comply could lead to termination) they want you to be perfect at everything and expect you to abide everything they say. They smile and act nice to you even though they obviously don't care about you or your life they just want results. You cannot have fun there with your workers no conversing or anything on work floor They want you to fold clothes in a "Odd" unnecessary ways while watching people and smiling The dress code is all black nothing more nothing less You have to suck up to everyone higher than you When they train you it's like going to a second school, many pop quizzes and writing things down, and you must rewrite an excerpt word for word for one of the tests. Lateness isn't acceptable. Lastly if you are terminated you can't work at any Uniqlo ever in your life anymore.

3.0
Aug 28, 2015

Love/hate relationship

Recommend
CEO approval
Business Outlook

Pros

The best thing about working here is the relationship you develop with other coworkers. They are truly my friends that I hangout with all the time now and I see that throughout other groups of workers on different floors. Management encourages self development and they always express gratitude for our work.

Cons

Many cons. First they do work you to the ground no matter what level you are in. It's especially tough for associates and supervisors because they make us do so much with high expectations. We don't get paid enough to do the kind of work we do especially since we are the ones getting our hands and knees dirty to get things done at the demand of leadership. Hours vary week to week and it's hard on people who are done with school and work here "full time" so to speak. However I don't know how people enrolled in school full time are dealing working here, it must be just as stressful for them. The rigorous nature of this company really wear people down and this negative sentiment is universal throughout the store. People are quiting left and right because of this, maybe 1 or 2 people each month leave at my particular store. This in turn puts more burden on the workers who are left as we must make up for lost workers. This company is VERY strict with so many rules and regulations. So many things you are prohibited from doing. They watch you like a hawk. If you have a dispute about coming in late, they'll review the cameras and see if you really made it on time, ridiculous. They are anal about cleanliness, we clean for two hours, TWO HOURS before we open, ridiculous! Working here is so overwhelming that we lose new workers within their first month. Unfortunately, things that can improve quality of working here can never happen. For example, prefect closing every Thursday is stressful and another reason why people come to hate this company. Then we have globals which is a competition we have with other stores and it's basically perfect close on steroids. Also preparation for store visits as well. I digress, we can't eliminate perfect close or even modify to do it every other week for example. Another thing to help the quality of life here is offering benefits for part time workers but I know, that's just wishful thinking.

Viewing 37 - 39 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.