Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 18, 2019

Only for people desperate for a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent full time benefits. The first full year you get 20 paid time off days. Insurance is okay. Some great coworkers. Not necessarily hard work.

Cons

My biggest issue with this place was the fact that you were forced to work over your scheduled time. The only shift where you ever were able to leave on time was the opening shift of 7-4. If you had a 12-9 or a 2-11 it was guaranteed that you wouldn’t be leaving until at least 9:30, or 11:30, respectively. They also would schedule you “clopens” which would be when you were scheduled till 11pm, and the next day your shift started at 7am. In most cases, they would just tell you to come in an hour or two later, which still isn’t enough time to get enough sleep. They also will force you to work over 40 hours a week if overtime is approved. The starting pay used to always be a dollar above minimum wage, but now it’s minimum wage and raises are performance based and happen every 3 months or so. Even then, it’s only 50 cents an hour until you reach a new leadership level, but then you have to take a 50 question test, and have an interview and it’s a $1.50 an hour more. And if you aren’t a favorite, forget ever moving up. Coming in and doing your job isn’t good enough. You have to go out and have drinks with the managers and supervisors to get anywhere in this company. Requesting time off can be a real hassle, and you have to put it in at least 2 weeks in advance, and even then it might get “lost” or it won’t get approved because too many others requested it off. Also they are somewhat lenient with your availability, but you still need to be able to close 2 nights a week, and open availability on the weekends. The work can be stressful if the floor is understaffed, as you are expected to do the job of about 3 people. When it’s like this, the supervisors and managers walk around doing no work and micromanaging everyone and it makes it so much worse. Management really does expect a lot from you, even though they are hardly ever seen on the floor. They are mostly sitting downstairs in an office all day eating and drinking coffee. Because of all of this, the turnover rate is so high. I only worked there for a little over a year and the only people who stayed were the employees that had gotten promoted to high positions. Most regular associates quit within 6 months.

1.0
May 30, 2019

not a fan

Recommend
CEO approval
Business Outlook

Pros

-employee discount is very good

Cons

-very unnecessarily strict -told specific ways how to stand and cross your arms -does not care about you if you are just a sales associate -need so much availability for a part time sales associate -not worth it -I quit a month ago, and still have not been paid my final check (I am owed over $300, and no one from HR will email me back, so I have to file a report with the Department of Labor)

1.0
May 15, 2019

Worst Retail Experience Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted clothing, Uniqlo is located in pretty nice fashion areas

Cons

Convinced this is a cult. This was possibly the worse experience I've ever had at a retail job. My first week I basically had to chase down the management to be trained, the girl i was shadowing was constantly running away. Instead of letting you know when you are doing something wrong managers will instead whisper passively about you and fix your mistakes after you leave. They seem to forget most employees have school and outside lives and kept us two hours after our scheduled time each day if they felt the floors weren't up to their standards.

Viewing 49 - 51 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.