Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay rate. Product and companies sustainability efforts are something that wants you to work for the company. Availability requirements are being met Disney tickets & Disney Discounts

Cons

Poor in store management - Too many managers - HR is not separate, does not help with fair treatment, and makes decisions based on ego. -Poor planning and usage of promotion schedules -Very poor communication -Bad scheduling even with large head count. Favoritism includes hiring and promoting family, friends, and spouses. Hours for closing shifts go until 2 a.m. Growth is good up until the first supervisor promotion, but afterwards it slows down significantly.

2.0
Dec 20, 2021

Negative Outweighs the Positive

Recommend
CEO approval
Business Outlook

Pros

Admittedly, for a retail job, the pay is impressive (at first glance). Also, because the company is still growing it’s easy to make a name for yourself with those at the top if you’re looking to advance your career. There are also interesting and really great opportunities (especially for those at the flagship stores).

Cons

As said before, the pay is impressive but only at first glance. Once you realize that Uniqlo expects managers to do the job of running the store PLUS corporate work (allocating product, deciding layout, covering costs in store), you understand that you’re being underpaid and overworked. There tends to be rampant favoritism (not uncommon in any workplace), that allows those who conform to the company’s insanely strict policies and toxic culture to move up but only after they’ve begged for the opportunity for anywhere from 1-5 years. There’s people throughout the company who waited literally 10 years to get to a store manager position. The work life balance concept is nonexistent, and putting your personal life before the store is a guaranteed way to kill any successful future with the company. There is also a serious problem with constantly providing thinly veiled and harsh criticism as “feedback” that simply demotivates everyone from striving to do better. *If you’re reading this as a prospective UMC (Uniqlo Management Candidate), save yourself and TURN IT DOWN. The experience will almost certainly not be worth the mental and emotional toll the job will put on you, and the vast majority of all UMCs quit the minute their contract is up.

2.0
Oct 15, 2019

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Co-workers are nice. Average-ish employee discount.

Cons

Training. I don’t think they have a set training plan for new hires. They put us on the floor on the first few hours... completely knowing nothing about what to do and what to say. I feel like they were just throwing us to the wolves to see who survives. For a very understaffed branch, I feel like they should have had a good enough training plan so that new hires actually do get to learn the job properly. It’s totally not for everyone, I get that but you can’t just put people on the sales floor and expect them to know what to do right off the bat. They’ll just tell you to ask whoever is working in the zone on what to do and how to do things. They’re nice enough to help but there are times that I feel like we should have been trained more by the actual trainers than rely on veteran employees. It’s a waste of all our times and the exposure we get early on would definitely discourage 60% of the new hires. The employee handbook will tell you that overtime is bad and you shouldn’t do overtime but if you’re closing, overtime is expected of you and you can’t say no. Japanese values are great and admirable but you can’t always translate those values to the American way of life. You have to appropriate things as you see fit, not jam a value-system and tradition to virtually another place entirely different from your own because at the end of the day, they are just clothes.

Viewing 46 - 48 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.