Uniqlo reviews

3.1

41% would recommend to a friend

(7,538 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

If you're full time the benefits are pretty amazing. Thats about it.

Cons

Being a Visual is lots of work for not the best pay. Long hours, and Visual Managers screaming at you. Very hard to move up in this company. They will tell you B.S just to keep you on your A game.

1.0
Feb 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Good discount on the clothes. Good quality clothes at already reasonable prices. Met some interesting and friendly people. Interesting Japanese corporate culture.

Cons

-Required to work graveyard shift, even though I told them several times that I am unable to work graveyard shift. -Scheduled to work back to back shifts, including a graveyard shift, meaning required to work more than 24 hours straight, with just a brief break between shifts. -Will be fired if you call in sick more than three times in a 6 month period, no exceptions. -Must arrive 15 minutes prior to shift start time, then stand in line waiting to punch in. If you arrive on time or 5 minutes before shift starts, you will be docked pay since you are required to arrive 15 minutes prior to shift start. After the shift, everyone must stand in line without moving, waiting to leave the building, until all employees have talked with managers to resolve issues. Since paychecks were wrong about a quarter of the time, several people every day speak to managers. One day the entire shift group had to stand in line, not moving at all for almost 40 minutes before we were allowed to leave, and we were not paid for the 40 minutes that we were required to stay beyond our shift time. -We were told repeatedly that 15 minute breaks are a privilege, and if we moved our feet at all, shuffled minutely, signed, or made any noise at all, the entire group would have 15 minute breaks taken away. (I don’t remember if they were 10 or 15 min breaks.) We were also told repeatedly that the break room was a privilege that was going to be taken away. Actually, breaks are required by law, and so is the break room. -Must wear “pure black,” but once the clothing is washed 3 or 4 times, it fades slightly and does not meet “pure black” requirements. This happens even with soap designed for black clothing, so my uniforms cost more than $50/mo. -Paid a lower rate/hr than initially told upon hiring. -Standing in line for extremely long periods, and told that we are not allowed to shift our weight or move our hands. One time a manager was sick but was told not to go home for some reason, and when she almost fainted and then sat down on a chair, she was reprimanded. I felt really bad for her. -Rules are very strict and not uniformly enforced. Some staff are favorites. Some staff are picked on, and, I felt that they were intentionally humiliated by being reprimanded while the rest of the staff had to stand in line watching. -Most of your co-workers will work second jobs in fast food, this may drive you crazy if they smell like French fries and you are hungry. Employee satisfaction rate is lower than Wal-Mart and Target. -Women are asked to wear tights and also wear bike shorts on top of them or under the tights. This is very uncomfortable and unhygienic since there is a lot of physical activity and you will be required to run from place to place, and you will sweat a ton. This sounds trivial, but it was extremely uncomfortable to be required to wear uncomfortable undergarments. -Before starting work at Uniqlo, I read negative reviews and thought that they must have come from bad workers or bitter people who exaggerated. All of these items above are absolutely true, and there are more that I am not listing. -I enjoy a good challenge, but this environment was impossible to succeed in. I have no idea how Uniqlo gets away with so many illegal labor practices and treating staff so poorly. There were a couple of coworkers who kept talking about suing Uniqlo, but I had no interest in getting involved in that. -Run while you can – this place is not worth your time. It will feel like living in a bad High School sorority movie.

2.0
Sep 23, 2012
Recommend
CEO approval
Business Outlook

Pros

30% discount on top of already affordable clothing interesting and sometimes nice co-workers paid and useful in other jobs training Good starting wage for a retail company. Most retailers pay way less.

Cons

This job is not for shy/introverted people. Everything is based on favoritism therefore only the suck-ups will make it far promotion wise. Upper management, management and supervisors have absolutely no respect for their employees unless you are a suck up. They also have no respect for students. They know that words part time usually attract students yet they are not willing to cooperate with you. These superiors do not want to see you get far in life or have goals. They are stuck in their positions so they want to see you get stuck in yours. Those same superiors are allowed to stand around and chat with the employees they favor and then make rude/sarcastic comments to ones who are doing their work. They will also question why you're doing a specific task if they didn't assign it to you even if another supervisor did. They automatically assume you're doing whatever you want because you're not one of the favorites and they don't like you. Management in general gossips about there employees because like I said, they have 0 respect for you. That's probably the only time they acknowledge you because majority of the time they don't even know who works there unless you're one of the favorites. You are disposable and easily replacable because the superiors have no sort of connection with their employees unless you are a favorite. H.R. is a joke. They don't care about you either. Upper management doesn't know or care who you are so you'll be called "you" instead of your name. Overall, only the kiss-ups will survive. Everyone else will be replaced eventually. This company has no ethics. They don't care about people. Most retailers have no ethical values but this one tops them all. When you sign that contract saying you acknowledge that this is an "at will" company, you're also signing saying your willingly going to accept being treated like scum.

Viewing 76 - 78 of 7,538 Reviews

Glassdoor has 8,856 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.