Uniqlo reviews

3.1

41% would recommend to a friend

(7,538 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 28, 2014

RUN AWAY, FAR AWAY!

Recommend
CEO approval
Business Outlook

Pros

>Great co-workers, it is not often you will come to a place where you like 99.9% of your co-workers. Every place has to have that one person that everyone dislike, but other then that, everyone there is just great. Got along with everyone and the entire floor became a close knit family over the course I have worked there. -Since working here, there has only been 5 people from management that I actually loved. They were really nice and sweet and very laid back and understanding. Unfortunately 1 one of them is in California and the other one is no longer with the company. One of them is in cooperate and 2 of the mare on another floor.

Cons

>Management stinks and I mean it really stinks. They are very contridicting. They tell you not to do something and they do it in front of you. I led by example. If you try to reason with them, they will go and say, "Do you want to go home?" Yeah, that's how management handle things. Using their power over you. Can't even take them seriously when majority of the management are young. >Unprofessional, there is a lot of flirting going around. Majority of the management make inapproriate remarks, makes everyone feel uncomfortable. >Want a raise, get real. When you first go into the interview, they tell you how easy it is for you to move up company, but prepare to be disappointed. Favoritism, there can be someone who doesn't do anything at all and they will get a raise, if you stay there long enough, I can gurantee you that person will be a supervisor before you do. >I understand working in retail, you are going to have to smile, but get real. No one can smile 24/7. So let's say your smiling but you stop for one second where you're not smiling, management will remember that. >Unrealistic task, they expect you to close down a section in B-Rank in an hour and your section will have clothes scattered everywhere, clothes from other sections and hangers thrown on the floor and garbage. Get realistic. When you can close down a section in the time you give me then maybe I will work with the time you give me, but they can't even do it. >Managment has evaluation with you every 3 months, so they pratically observe you and see if you have the requirements for a raise, practically everyone who has gotten the raise don't even know the FR Way etc but they get a raise, and when you don't get a raise, they say, "you will have to learn the FR Way" etc. but if you do know it, they will say just because you have the points it does not mean you get the raise, so the evaluation totally contridicts them. >Unfair treatment, if you are a favorite, you can get away with anything. you have bad TNA (TIME AND ATTENDANCE) that's okay, management can make that disappear, but if they want to get rid of you, they will find anything even if its a speck of dust to use it against you. >If you are not a favorite, prepare to go hosting in the fitting room for the rest of your time at uniqlo >Want to leave on time, get real. Even if you try to leave early, management will find a way to blackmail you into staying >Management talks a lot behind their associates back and it would be on the floor where customers are. >Not understanding you don't live and breathe uniqlo, but they expect you to be that way. They don't understand its a job and you have a life. They can't even be understanding you have school and school is stressful and yet they expect you to work 2 days out of the week and weekends, ot herwise you can get fired for it. >Can't use your discounts online, while other places you can. >Schedules, you have the physically come in to check your schedule or if your lucky one of your coworkers can check for you. What year are we living in in which they cant' even email their employees their schedule. >Request time off is a joke, you request off and it gets approved, but you still get scheduled to work. you tell managment and they tell you find someone to cover your shift and if you can't they will take your name off. It is not myt responsibility to find someone to cover my shift when I did what I had to do on my part and request off two weeks ago. >Management talks to you like your a child, are you kidding me. >Raises, if you are a favorite you can jump from your raise for example 11 to 13 and take a test to become an advance associate. It doesn't happen often, but it does happen. Meanwhile you produce the same amount of work and you will either get acknowledged and get a raise or be overlooked. >if management has a bad day, they will take it out on you, steer clear >instead of having management they have associates to do a customer service checklist, basically its a checklist to see if you are doing what you are suppose too. >Management will have a talk with you on the floor where customers are, seriously, how professional >They blackmail you that if you do something [blank] you will get a correction for example talking on the floor. I understand we can't talk, but even a quick chat to say hi, that is now allowed. if they see you, and they see you again saying hi to someone else they will say that you talk a lot There is more, but I am too tired typing. But this is majority of what happens at uniqlo

2.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

The only great thing here are the co workers, because in the end we are all in the same boat with all of the hardships from working here. We all did really end up like a family even though we have our little cliqs here and there. It is a great place to work compared to some places I have worked previously.

Cons

The management is poorly chosen in exception to a very few handful of SIT and management who actually do their job on time and get it done. While some others would look at what's wrong then delegate the problem, the problem in which thats what their main position is their to solve, to an associate who probably does not know what he or she is doing and then the associate gets "a talking to" for getting it wrong. The scheduling is just a complete mess for the time I have been working here I have seen co workers have being scheduled outside of their availability, which was clearly stated on their availability sheets, and along with that we all have suffered that random schedule change a day or two after it was supposed to be finalized, which really affects our own personal weekly work schedule. They often do play favorites to certain employees which means the other employees would have less opportunities to work in the field that they signed up for. In addition to that a good majority of us are working with things that we did not sign up to do, its ridiculous, we are unable to play by our natural strengths here to make work more efficient.

2.0
Jul 18, 2014

Slave worker

Recommend
CEO approval
Business Outlook

Pros

great co-workers, nice environment, fast paced, good discount, you'll learn a lot, opportunity to move up every 3 months.

Cons

too strict, can't talk nor breathe unless your told too, wearing all black, no shorts in the summer even considering your in all black. everyone who is a assistant manager , supervisor and so on are all young and lazy. you will only get promoted based upon whose butt you kiss. you have to look, walk, breathe, talk, even point the "Uniqlo" way if not you will be given feedback by some young and dumb manager who is never on the floor. you will literally feel like a slave you stand for 8+ hours with the exception of a hour break, you can't do anything like talking or even stand too close to another associate you will be given feedback. Anyone who says they love working there is a liar. the pay is poor you won't feel like all the work you are doing is paid off because they tax like crazy. you won't be able to work nomore than 30 hours a week and you can get as little as 8 hours a week if they want. long hours, your shifts will take up your whole day an opening shift is from 7am-4pm which isn't bad but being up that early, when your home all you will want to do is sleep. the next shifts are from 10-7 11-8 12-9 2-11 and 3-12 on Thursday and Sundays and overnight shifts are from 11pm-8am. If you go to school be prepared to have to get off work at 11pm or 12am which are the closing shifts which u will be only able to work so you'll be pretty drained going to school the next morning. you can't work with any relatives or if they find out you have a boyfriend or girlfriend in the same dept you will be split into another dept. it is a lot of drama that goes on there from stripper employees to managers on a dating site. your even controlled on who you can talk to and sit with on a friendly basis according to certain managers, such as an supervisor can only sit with other supervisors and so on. you will feel really trapped finding another job it's kid of like a curse.

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