Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

All my coworkers are amazing and the pay is decent. It's $9.50 which isn't as much as New York, but is more than MA minimum wage.

Cons

It wasn't that bad when I started, but now upper level management is getting really strict because the USA stores do not have the same standard as Japan stores. One of the regional managers has been on our backs for weeks. They keep changing how things work trying to find ways to make the place work better when really there's nothing wrong with how the stores are operating. Corporate thinks that stores are failures if the clothes aren't in complete size order, there is an ounce of dust, or even if a hanger got put in the wrong drawer. If you have your back to customers or use a folding table, corporate will think you are a horrible employee. Just the other day, my managers were given pictures of what every part of the store down the the sink in the break room should look like.

2.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Co-Workers were amazing, made so many new friends. 1-hour break. Pay was good. You learn A LOT of retail skills.

Cons

POOR MANAGEMENT! Super long hours (They make you stay way longer than your actual shift is supposed to end, they don't care). Management WILL take advantage of you, so be careful. They will use you, just to benefit themselves and to keep their position. NOSEY management, always want to know what's going on in your life. Management has a thing for gossip. Favoritism is probably the nucleus.

2.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great place for people who honestly want to grow with this company. Great for people who don't like to ask questions and do what they are told. Great for people who like high stress retail environments. Great for people who are still in college looking to make extra cash or for people who have the time to be groomed to Uniqlo Standards and want to work there long term. Great for people who like the feeling of belonging to a group.

Cons

There is a group mentality/feel to working here. No one should stick out. You are expected to meet all Uniqlo Standards, recite 6 standard phrases attend morning meeting, replenish etc. Hours aren't that great. Every three months floor associates are up for a promotion, based on evaluations and hard work. This means that you are worked to the bone and sometimes given unrealistic timelines to complete work. You may also be working for managers who are biased. Work-Life Balance isn't great here. You are expected to work weekends even as part of leadership. Compensation seems competitive upon hiring but leaves much to be desired later. Leadership is very hierarchical as well as disorganized for a company that values efficiency. You are not allowed to go into overtime here, unless approved, which never happens. Very unprofessional environment to work in. Upon quitting, leadership seemed unprofessional and childish. Human Resources is not structured in a way for you to move up. They still expect you to know floor standards when that has nothing to go with your job. You are better off taking the route from store associate to manager. As of right now, Human Resources does not seem to be a priority to the company. This department doesn't have the resources its needs to be a great department. Make sure you ask all questions during an interview to make sure the job is best for you.

Viewing 22 - 24 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.