Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
avatar

Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 15, 2014

Worst Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is ok, for trade of your soul.

Cons

No one cares about happiness of the employee. Management avoids eye contact and no one speaks to each other. Extremely unfriendly and cold environment. 12 hour work days are normal and you feel more and more worthless and sad about life as time goes by.

1.0
May 8, 2022
Recommend
CEO approval
Business Outlook

Pros

you can get 30% off things that are already cheap with the employee discount (even things $1.90 are eligible for an additional 30% off), so that's nice ... That's about it though

Cons

UNIQLO culture normalized the 18 hour work day. The direction from upper management was "if you can work a 6th day... you should" (yes, that is an actual quote from one of the Chief Officers. At first, I was a raving fan of UNIQLO... even enough to move with the company across the country. Now that I am employed with an american company, comparing the benefits and the culture, UNIQLO is honestly a really awful company to work for. You are expected to achieve UNREACHABLE metrics, with absolutely no help from upper management to achieve these goals. While SSC (corporate) does work hard, the store operations team is slaving away working every single holiday, and working 10+ hour days... all while being told we need to achieve more of a result. Not only this, but the amount of retaliation you face when you dare say something that is against the UNIQLO status-quo is crazy. 2 of my supervisors got blacklisted from the company because they put in a transfer to NY (which was previously planned a year in advance) while their home store in Boston was facing a staffing issue. Instead of honoring their request (which; again, was planned prior), they were just told to quit because "there was no need for them in NY." The staffing issues of the store does not fall burden to that of a supervisor level. The amount of backwards direction you get from every person that visits the store is not efficient and causes double work too. You get a store visit from someone in corporate every other week, and every time they visit, they have their 2 cents about what you need to do to achieve more result, even if your store is carrying the business already. Lastly, the overall benefits of working at UNIQLO are sub-par at best. UNIQLO prides itself on its "great" benefits, but when you compare them to american companies, it is WAY behind the times. Store managers and ASMs hadn't seen a pay raise in 10+ years until recently over 50 store managers quit which FINALLY made them give a pay raise... one that doesn't even take into account the accumulation of inflation within those 10 years, I might add.

1.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

-the discount, that is honestly it.

Cons

-management refuses to train new hires -management often changes, a manager from one location is expected to switch to another, randomly decided by higher ups in the corporate ladder -constant store inspections, and yet nothing is done for employees -racism is thriving here, especially a lot of anti black racism -sexual assault occurred at my store, by a manager against a new hire, nothing was done to have the manager arrested and punished -transphobic, refused to use the name I went by on the computer system, I was outed to my coworkers very often because of it -brownnosing is commonplace for those who want benefits, you can only get them as a full-time employee, and they barely ever make store associates full time. -aforementioned butt kissing said, the management did the same amongst the corporate higher ups, and both corporate and management refuse to stop bullying those below them on the scale -reciting dogma every shift added to the cult factor -i literally lost hearing at that job because they refused to turn the music down -they will do anything so you don't know your rights -this job became a literal trigger for me, and made me suicidal. Night after night, no matter what I applied to, I wasn't getting any offers to get out of Uniqlo. -they never clean the shoes they sell properly and then lash out an store associates as to why they aren't clean.

Viewing 25 - 27 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.