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United Ground Express

Engaged Employer

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

339 reviews
1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight benefits.. easy to switch shifts with coworkers.

Cons

Management needs to be replaced Supervisors ignore employees through text/calls & emails.

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United Ground Express Response
9mo
Thank you for sharing your experience with UGE. We’re happy to hear you enjoy the flight privileges and flexibility that come with being part of our team — we know how important work-life balance is, and we’re glad that shift flexibility supports that. We also appreciate your feedback about communication from management. We take this seriously and are always looking for ways to strengthen how we connect with and support our teams. UGE is continuously evolving to make our workplace better for everyone, and insights like yours help us do that.
2.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel benefits, a lot of really great coworkers

Cons

Favoritism, communication, management allows bullying, intimidation and an atmosphere of aggression by those in leadership

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United Ground Express Response
9mo
Thank you for taking the time to share your experience with UGE. We’re glad to hear that you’ve enjoyed the strong sense of teamwork and the great benefits our employees receive — those are two things we take great pride in. We’re sorry to hear about your experience with management. Leadership at every level plays a vital role in shaping a positive and supportive work environment, and feedback like yours helps us continue to improve. Our goal is to ensure open communication, respect, and accountability across all stations and teams. UGE remains a great place to work for those who are passionate about aviation, teamwork, and personal growth. From flight privileges and advancement opportunities to the strong connections built among coworkers, we’re proud of the culture our people create every day. Thank you again for your feedback and for being part of what makes UGE unique.
4.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is straightforward once you learn the routine. Management provides proper training, and safety is emphasized. Coworkers are usually supportive, and the teamwork makes the shifts go smoother. Travel benefits are a nice perk if you like to fly.

Cons

The work can be physically tiring, especially during back-to-back flights, and dealing with weather conditions makes the job tougher at times.

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United Ground Express Response
9mo
Thank you for your positive feedback and for highlighting what you enjoy about working at UGE. We are committed to bringing in the best people, providing thorough training, and fostering a safe, supportive environment where teamwork helps everyone succeed. While the work can be demanding at times, we strive to make each employee’s journey a positive one—backed by growth opportunities, a strong culture of safety, and the unique travel benefits that make aviation such a rewarding field. We’re proud to be a place where great people come together to build their careers. Best regards, United Ground Express
Viewing 16 - 18 of 339 Reviews

Glassdoor has 342 United Ground Express reviews submitted anonymously by United Ground Express employees. Read employee reviews and ratings on Glassdoor to decide if United Ground Express is right for you.