United Rentals reviews

4.1

84% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

92% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jul 23, 2018
Recommend
CEO approval
Business Outlook

Pros

We work as a team, everyone from service to sales. Our employees are passionate about what we do and we are confident that we will get the job done. If we don’t know how, we will find out how and make it happen. I love our team!

Cons

United Rentals likes to change how they do things quite often. Change can be hard, especially if you are set in your ways. However, the change is always for good reason.

1.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

There really is a lot of potential to make a lot of money. How much you want to make depends on how much work you put in, and what you willing to do to earn business, win the deal, get that 'yes' from the customer.

Cons

At my location there was absolutely no teamwork or feeling of camaraderie. Everyone was out to work or protect themselves and as a result the job was many times harder than it should have been. There was also an overwhelming amount of sexism going on at my location. Rarely that I feel respected at my workplace, and because of that I only lasted 15 months

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United Rentals Response
10y
Thank you for taking the time to comment. We regret to hear your characterization of your experience with the Company. United Rentals is an Equal Employment Opportunity Employer. It is the Company’s policy to ensure that equal employment opportunities at United Rentals are provided to all applicants and employees in all phases of our operation without regard for any protected characteristic, including sex and gender. At United Rentals, we have always believed that a diverse team of talented individuals makes our company stronger. We understand that when people respect each other’s personal history and cultural experiences, it makes for a better workplace. Part of our commitment to diversity is our support for the advancement of women in the construction industry, and the roles of women at United Rentals continue to grow. In addition, we have established an Employee Resource Group – Women United – dedicated to supporting and developing the women in our workforce.
1.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, job security, a good learning stepping stone.

Cons

It feels wrong to rip off customers. We do this daily. Either we are ripping off our customers for a quick buck or slipping one past our DM so the customer makes a quick buck. Either way, and I'm uncomfortable. Culture is awful and abusive. I was told if I didn't like the sales territories, "Apply elsewhere and we'll sue you for enforcement of your non-compete." This came true for the last guy so I'm kind of scared. We quote projects at low rates, with no idea of how to accomplish the job. This makes me feel like any day we will be exposed.

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United Rentals Response
10y
Thank you for taking the time to voice your concern. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment and we take your concern very seriously. You have mentioned many important topics in your post and we are very interested to talk with you to obtain additional details necessary for us to look into your concerns. Please contact your local human resources representative directly so we can discuss these issues, and any other concerns you may have, in more detail. If, for some reason, you do not want to contact your local human resources representative, you may call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
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Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.