UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,430 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Good customer service seems to be a priority.

Cons

Managers cannot compensate employees fairly. Corporate gives you a percentage of employees you are allowed to give an "exceed expectations" in your department. One year I had one more employee than I was allowed to give an exceeds to, and had to decide which one was going to be downgraded to a "meets expectations" which gives them a lower raise in salary. This was unethical in my opinion, and I didn't like it or think it fair. One of the reasons I left. Maybe this has changed since I left, becaue there's a new CEO. I hope so!

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to work for UHG include the variety of work - the company is so big that there are lots of different types of work to do, the plethora of job opportunities in the various business segments - there are dozens and dozens of office locations across all the business segments, the understanding of most management types for balancing of work and life, and the Rewarding Results program that rewards top-performers in the company. There is some great talent at UnitedHealth Group and working with talented folks is something that many can both appreciate and enjoy.

Cons

UnitedHealth Group has grown primarily due to corporate acquisitions. Because of this, the variety of technologies used at UHG is expansive and there are strong efforts to standardize and consolidate those technologies. Unfortunately, these efforts to standardize often trample over efforts to innovate and introduce new technologies or means of solving business problems. For some of the same reasons, communication of assets, ongoing efforts, technology innovation, and development efforts is very poor. System and work-effort redundancy runs rampant within the company, even though top management acknowledges it and recognizes that it needs to be resolved. Another downside to working at UHG is that the company's office locations span the country so that nearly all meetings that cross business segments or application teams are held via conference call. If a person prefers to work face-to-face with his or her peers, they may find it very hard to adjust.

Viewing 15427 - 15429 of 15,430 Reviews

Glassdoor has 18,156 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group is right for you.