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Universal Electronics

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Universal Electronics reviews

3.2

46% would recommend to a friend

(26 total reviews)
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Paul D. Arling

65% approve of CEO

30% positive business outlook

Reviews by job title

26 reviews

Reviews about "Compensation"

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2.0
Feb 26, 2017

It was okay for the time...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was good if you lasted past the 90 period... I did not.

Cons

As a call center rep, be prepared to get yelled at by people almost all day long. The biggest complaint I ever received was customers saying that techs that were supposed to come to their home to fix their cable or internet never showed up, or DID show up and slowly drove by their home without ever knocking or ringing the doorbell to see if the client was home, and therefore I had to escalate the order.

1.0
Oct 30, 2015

UEI Twinsburg, Ohio

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired in, super easy interview. Management appears glad to have you onboard. Plenty of parking. Location close to freeways.

Cons

After 90 days EITHER a 2.00 raise OR healthcare but not both. Some supervisors need to be retrained or released, they created a hostile environment, literally tipping around behind you to monitor your work, forcing employees to alert them when going to the restroom....there was an away button to click on the screen that was clicked also but you had to winpop (inbox) all supervisors that you we're leaving also, too much. No wonder there is a revolving door at this company. There was 1 good supervisor on staff, ONLY 1.

1.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

New office so desks and chairs are still clean.

Cons

1. No means of work/life balance A) HQ development team not understanding timezone differences. sometimes people calling at 1 or 2AM. B) Management asking to have a meeting at 2AM / 3AM in the morning & not attending to it. C) too dependent on one person. Once involved in 8 deals all running in parallel. D) even after resignation, constantly calling for help. Management not thinking this is a shame Once or twice, is understandable but almost everyday is not understandable. Side effect of counting too much on one person, but have no plans of increasing because of laws. 2. Corporate culture A) scream more to get more (complain a lot for a raise) B) too many resignations (due to lack of management and harassment) C) not a manufacturer, but a solutions provider. no or little knowledge of manufacturing. D) Constantly preaching value (consulting), but in the end follow customer needs. 3. Threatens to fire for arrogation of authority but Sales controlling the Application engineers. Does not realize that is also considered an arrogation of authority.

Viewing 19 - 21 of 26 Reviews

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