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Universal Technical Institute

Engaged Employer

Universal Technical Institute reviews

3.1

54% would recommend to a friend

(430 total reviews)
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Jerome Grant

44% approve of CEO

58% positive business outlook

Universal Technical Institute has an employee rating of 3.1 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Technical Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

430 reviews
3.0
Oct 30, 2017

Field Admissions Rep

Recommend
CEO approval
Business Outlook

Pros

Freedom from cubicle life. You're out on the road. Set your own appointments a d be free from coworkers, water cooler talk and office life. Great pay. Even with a 2 year degree, with bonuses and a lot of hustle, $100k is possible. At a price to your personal life.

Cons

Micromanagers everywhere. Nearly constant "Where are you going? Where have you been? How many enrollments did you get? Have many do you plan to get? Hitting up area high schools to ask them to allow you to talk to their students and getting a door slammed in your face (if they open it at all). It's a hustle. 6.5 days a week, day and night during school year. Chasing teens around to get them to agree to an appointment. Numbers and goals are a daily hustle. If you are a salesman, don't mind could calling AND can work with teens, this is great. Personally, I wasn't prepared for the constant hustle. CONSTANT. If you aren't in a school, or in a students home, they want you to be working on getting into a home or school. Hustle hustle bustle. A lot more sales atmosphere than I realized.

1.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

I love to teach!!!! Helping others to learn a trade is very rewarding( those that choose to learn)

Cons

Management displays constant unprofessional behavior towards instructors. I was employed for a number of years, because I believed in the training courses they used. Then it all changed when they changed the curriculum to make more money. They kept raising the tuition, and doing less as far as hands on training. The students evaluated each instructor after each class, and, when the kids were upset about the training the took it out on the instructor! Then, we would be called in for a conference about the bad job we did!!!! They also began to use less and less disipline to correct bad behavior( 18 to 24 year olds) Some were a joy to teach, but with no consequences for their actions, some did not care.Made for some very long days. The CEO makes upwards of half a million salary, plus benefits, but the employees have to fight to get maybe 4 percent each year, and that is based on STUDENT EVALUATIONS The icing on the cake was when they started to hire people with no automotive experience( this is an auto tech training school) to be managers and deciders of curriculum and training! Glad to be not there!!!!!! None of your teaching skills can be used in any other public school, so you have to start over if you go to another school, not what you are told at UTI.

2.0
Nov 1, 2018

UTI has lost

Recommend
CEO approval
Business Outlook

Pros

Great people in the trenches. Some leaders are truly invested in making their team successful and positively engage with their crew. It's an amazingly rewarding feeling to see a student through to graduation. People want to help.

Cons

The 70 million invested from an outside company has not been used wisely. Executive leadership has panicked and consumed enormous amounts of time with meetings due to McKinsey group coming in. Core values have been removed. The biggest hit of all is TRUST. while it's true that the regulatory environment has put an enormous strains on most of the school, upper management has taken advantage of that change by micromanaging the hell out of every single task of the day. Many employees have to account for every moment they are on campus. so much to the point that if they are seen talking in the hallways with a colleague or doing something outside of their job, then they are seen as wasting company time and resources. Many executive leaders will say they care about you and then throw you to the wolves to save themselves. It's a common thing across the nation at UTI. Leadership also leans on the fact that they were able to get the job done and be very successful when they were in your role. However, the last time they actually did the job was before 2011 at best. Much has changed about the industry since then.

Viewing 7 - 9 of 430 Reviews

Glassdoor has 445 Universal Technical Institute reviews submitted anonymously by Universal Technical Institute employees. Read employee reviews and ratings on Glassdoor to decide if Universal Technical Institute is right for you.