UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture, product, work life balance, development and sales process

Cons

Hard to promote; must invest a career in company to get the big bucks regardless of experience or skills

5.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

No place is perfect, but UserTesting leadership does their best to be supportive of their employees, both professionally and personally. Marketing leading product, always innovating. Smart, genuine colleagues, always eager to collaborate for the good of the company and the customer Great benefits and pay

Cons

Comp plans change annually Sometimes disjointed across teams operationally

5.0
Mar 9, 2021

Strong culture and growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart executive leadership team and an enthusiastic company culture has led to solid product-market fit and the go-to-market infrastructure to keep it going

Cons

The layer directly beneath the C-staff has a wide range of managerial talent and experience, which leads to some uneven leadership performance. Pay is average to good, not great.

Viewing 352 - 354 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.