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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      578 reviews
      5.0
      Mar 30, 2021

      So thankful to be here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The people are genuinely kind and supportive -The pay/benefits are incredibly competitive, great perks too -Great product that is actually interesting -The leadership, from what I've seen/experienced, consists of some of the most ethical businesspeople out there -Great company mission & values that are present in everything we do -Plenty of room to grow - management genuinely wants to help you get where you want to be -Awesome ERGs

      Cons

      Not necessarily a con, but we're growing rapidly and so change is inevitable. If you're not keen to a dynamic workplace/workflow, UT might not be a good fit for you. Also, work-life balance can be a challenge (typical for any quota-bearing role) - however, in my case, this is 99.99% self-imposed.

      5.0
      Mar 30, 2021

      Great product, supportive leadership/culture, good comp & benefits

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No place is perfect, but UserTesting leadership does their best to be supportive of their employees, both professionally and personally. Marketing leading product, always innovating. Smart, genuine colleagues, always eager to collaborate for the good of the company and the customer Great benefits and pay

      Cons

      Comp plans change annually Sometimes disjointed across teams operationally

      1.0
      Mar 13, 2021

      A long way to go

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wage is ok but if you have a good mindset to sustain the rest

      Cons

      Everything apart from wage is an opportunity to improve, from management to the doubtful way they promote people, HR really lacks processes and experience and they are not comfortable with non spanish speakers at all. Besides the fact that you need to know the right person to grow in the company or you accept being promoted for the same exact salary or with no contract changes..

      Viewing 355 - 357 of 578 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.