UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Mar 9, 2021

Strong culture and growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart executive leadership team and an enthusiastic company culture has led to solid product-market fit and the go-to-market infrastructure to keep it going

Cons

The layer directly beneath the C-staff has a wide range of managerial talent and experience, which leads to some uneven leadership performance. Pay is average to good, not great.

1.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

fully stocked kitchen with snacks

Cons

Poor management & disorganized; really don't agree with the hiring and people management philosophy here. The management regularly cuts down decent size of the company employees, which shows that the hiring process is not well thought out and the management views that they can just let go people.

Viewing 358 - 360 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.