UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Feb 1, 2021

2 years and grateful

Recommend
CEO approval
Business Outlook

Pros

Very supportive and equitable culture. The company and it's employees truly pride themselves to be kind and empathetic to their peers. It's a pleasure to call this my company my safe place throughout 2020 and it's chaos.

Cons

Just everyday growing pains, nothing out the usual.

5.0
Nov 12, 2020

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Career development is HUGE : Management/HR work with each employee to set them up for success. Culture is awesome : One of the core values, "Be kind" is actually something everyone keeps top of mind, which is very refreshing. Transparent leadership : the leadership team is awesome and very approachable. Benefits are great : Constantly adding really great benefits that keep them very competitive with other tech companies.

Cons

Every now and then work/life balance can be a challenge

5.0
Oct 22, 2020

Awesome Leadership!

Recommend
CEO approval
Business Outlook

Pros

Great leadership, great cultural, great transparency of where the company wants to go. The product is amazing!

Cons

Not many cons to working at Usertesting

Viewing 358 - 360 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.